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Senior Business Technology Manager

Lillio· Product, Design & Engineering
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North Dakota$85k - $95kFull-timePosted 5mo ago

About the role

Senior Manager responsible for overseeing internal IT infrastructure, security, connectivity, and IT strategy to support on-site and remote employees and cloud-based product development.

Responsibilities

  • Setting up all IT support systems; evaluating current technology stack across the business and advising streamlining where appropriate, including re-negotiating user contracts
  • Managing day to day IT support, including working internally with team members, and externally with both vendors and consultants on project implementations
  • Supporting with onboarding and offboarding
  • Successful integration of legacy tools into new tools; migration of data from Microsoft to Google
  • Integration of multiple domain names, under one central domain name
  • Developing and implementing comprehensive IT strategies that align with the overall objectives
  • Managing and overseeing the IT Support function, ensuring appropriate internal security practices and compliance with relevant regulations.
  • Ensuring seamless connectivity and efficient IT support for both on-site and remote employees.
  • Overseeing the administration and maintenance of the company's IT infrastructure, including cloud-based and on-premise solutions.
  • Collaborating with various departments to assess and address their IT needs, ensuring optimal support across the organization.
  • Managing IT budgets, vendor contracts, and service agreements, ensuring cost-effective solutions, in relation to SOC2 compliance goals
  • Developing and maintaining disaster recovery and business continuity plans
  • Staying abreast of emerging IT trends and technologies, and incorporating them into the IT strategy as appropriate.
  • Providing leadership in IT-related projects, ensuring timely and efficient execution
  • Other duties as assigned

Qualifications

  • Bachelor’s degree (or equivalent) from an accredited University
  • 5+ Years experience in a SaaS company, leading IT support and business technology
  • Prior experience using Salesforce CRM, Miro, AWS
  • Advanced level of coding is a must (SQL is a plus) - must be comfortable working with large datasets
  • Advanced expertise in AI usage, including implementation of Claude; ChatGPT
  • Strong interpersonal and verbal communication skills
  • Ability to analyze complex problems and provide simple solutions
  • Organized and able to manage a large volume of tasks independently
  • Ability to manage projects from concept through implementation
  • Strong familiarity with EdTech space, ideally with ECE knowledge
  • Advanced experience with Notion, Google and Slack
  • Prior experience taking a company to achieve SOC2 type 1 and 2 compliance is required
  • Experience working cross-border, with both US and Canadian teams

Skills

Required:IT leadershipIT strategyCloud and on-prem IT managementSecurity & compliance (SOC2)

Benefits

  • Health benefits package includes medical, dental and vision
  • Paid time off, including vacation, personal and volunteer days
  • Opportunities for learning, mentorship and professional development
  • Ongoing team-wide and company-wide virtual social activities and success celebrations
Last updated Jul 1, 2026. Interested? Apply on the company site.
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About Lillio

Build, manage and grow your early childhood program with Lillio

Lillio (formerly HiMama) saves you time on administrative tasks, simplifies payments, and delivers developmentally appropriate curriculum aligned to state standards for your early childhood program.

Childcare Management SoftwareParent MessagingDaily ReportsCurriculumChildcare
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