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Studio Lead

JETSET Pilates· Operations
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Lakeview Chicago, ILPart-timePosted 5mo ago

About the role

Studio Leads are dynamic team members who help clients and assist instructors, provide exceptional service, manage front desk duties, and support staff to create a welcoming studio environment. They handle phones, emails, sales, and daily operations while working various shifts.

Responsibilities

  • Assist in delivering the ultimate boutique fitness experience to every client, every time.
  • Provide the highest level of customer service to all clients and visitors upon arrival.
  • Greet and check-in clients professionally upon arrival and thank them as they leave.
  • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately.
  • Sell memberships and class packages in-person, online, and over the phone.
  • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).
  • Maintain a clean and tidy studio.
  • Process retail sales and restock inventory as needed.

Skills

Required:Customer serviceSalesCommunicationCRM (AXLE)
Nice to have:Retail operations
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
Company profileWebsite

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