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Core Crew (Front Desk & Sales) - Pasadena, CA

[solidcore]· Operations / Studio Support
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Pasadena, CAStudio Support (Part-Time)Posted 5mo ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studio in Pasadena, focused on delivering the CORE client experience, assisting with daily studio operations, and driving monthly sales.

Responsibilities

  • Bringing CORE client experience to life: warm welcome, personal connection, recognizing milestones, and educating about offers
  • Interact with clients to assess needs and address satisfaction; respond to requests and concerns promptly
  • Maintain product knowledge for studio retail, packages, beverages/towels, and promotions
  • Perform routine client-facing tasks: new accounts, class scheduling/cancellations/rebooking, package purchases, and general account needs
  • Keep clients informed about studio issues, events, or schedule changes and communicate with the team
  • Assist Head Coach Community Manager and Coaches with daily operations and maintain studio cleanliness
  • Notify management of complaints or grievances and assist in appropriate responses
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Alert coaches about milestones and set up celebration board
  • Stand in as a friendly, professional representative of solidcore to maintain an exceptional client experience.

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and walk through all studio areas
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceSales

Benefits

  • $20.25/hour plus opportunities to earn sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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