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Senior Content Designer

Ziina· Product & Design
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Hybrid (Dubai)Full-timePosted 5mo ago

About the role

Senior Content Designer responsible for architecting Ziina's product voice across all touchpoints, owning the full content lifecycle from terminology frameworks to high-quality, data-informed copy, including product, onboarding, help content, and brand/marketing support.

Responsibilities

  • Own and write all in-product copy, including error states, empty states, onboarding flows, confirmation screens, transactional and lifecycle emails, push notifications, help center content, and support macros, extending to web copy and lifecycle communications when needed.
  • Partner closely with Product & Design teams, working in Figma to shape user flows, contribute to information architecture, and prototype content early in the design process.
  • Define and evolve Ziina’s voice and tone guidelines, including terminology frameworks, naming conventions, and content principles that scale across teams.
  • Establish and maintain a cohesive content system that ensures consistency and clarity across all product and communication surfaces.
  • Use A/B testing, usability insights, and conversion data to iterate on messaging and continuously improve content performance.
  • Support brand and marketing efforts by contributing to campaign messaging and ensuring consistency of voice across all channels.
  • Build and own AI-assisted content workflows, including prompt libraries and tooling that enable the team to scale high-quality content creation efficiently.

Qualifications

  • 4+ years of experience in content design, UX writing, or content strategy, ideally embedded within product or design teams at a fast-scaling company.
  • Have built and implemented content systems such as voice and tone guidelines, terminology frameworks, or component libraries that extend beyond your individual contributions.
  • Bring strong UX writing skills, with experience across a range of content types, including exposure to brand or marketing writing.
  • Work confidently in design tools like Figma, contributing directly to product flows, annotations, and design critiques.
  • Demonstrate strong product thinking and an understanding of information architecture, with the ability to identify structural and content gaps in user experiences.
  • Operate with high ownership and organization, managing competing priorities while delivering quality work on time.
  • Are comfortable using data and research to inform content decisions and improve user outcomes.
  • Are based in, or open to relocating to the UAE

Skills

Required:Content designVoice and tone guidelinesUX writingFigma
Last updated May 9, 2026. Interested? Apply on the company site.
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About Ziina

Move your money forward

Ziina offers seamless money transfers for individuals and businesses in the UAE. Accept cashless payments in-person & online with Apple Pay, Google Pay, or card.

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