Forward Deployed Engineer
Hybrid (New York City, NY)$100k - $185kFull-timePosted 5mo ago
About the role
Forward Deployed Engineer for DimeHealth AI focused on helping customers deploy and integrate the platform, configuring workflows, and ensuring successful production deployments.
Responsibilities
- Lead onboarding and implementation efforts for new customers
- Configure integrations with external systems, APIs, and third-party platforms
- Troubleshoot technical issues across production deployments
- Customize workflows and deployment configurations based on customer requirements
- Work directly with customer stakeholders to gather requirements and drive execution
- Collaborate with engineering and product teams to improve deployment infrastructure and internal tooling
- Identify operational bottlenecks and propose scalable technical solutions
- Help document implementation processes and best practices
Qualifications
- Experience with at least one programming language (Python, JavaScript, or similar)
- Familiarity with APIs, databases, and system integration concepts
- Strong problem-solving skills and attention to detail
- Ability to operate independently in ambiguous, fast-paced environments
- Strong communication skills and comfort working directly with customers
- Willingness to travel occasionally for customer deployments if needed
Skills
Required:Programming languagesAPIs and system integrationCustomer-facing communication
Benefits
- Competitive compensation and equity package
- Ownership over real customer deployments and technical implementations
- Exposure to cross-functional work across engineering, operations, and customer success
- Opportunity to work closely with company leadership on high-impact projects
- Fast learning environment with significant responsibility and autonomy
Last updated Aug 26, 2026. Interested? Apply on the company site.
About Dime
Dime automates administrative busywork at healthcare clinics
At Dime, we automate repetitive administrative work in healthcare clinics, including insurance coordination, referrals, referring-provider communication, scheduling, and patient communication. We integrate directly with RIS and EHR systems, creating true end-to-end automation rather than adding another software layer. Our HIPAA-compliant AI agents eliminate paperwork bottlenecks, reduce errors, and restore hours of clinical time - enabling care teams to focus on patients.
healthcare
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