Senior Program Manager, Validation Operations
Mountain View, CA$132k - $198kFull-timePosted 5mo ago
About the role
Senior Program Manager on the Software Operations team focused on validation operations to ensure accurate, scalable data and high-quality validation for Nuro’s autonomous driving platform. Acts as a bridge between Engineering, Operations, and offshore partners to uphold quality, build scalable workflows, and drive performance across the validation ecosystem.
Responsibilities
- Support critical validation programs: Partner with Autonomy, Systems, and Data Platform Engineering to deliver operational support and data that validation and expansion efforts depend on.
- Set the quality standard: Define metrics, sampling approaches, workflows, and operating mechanisms that enable consistent, scalable data quality.
- Diagnose and fix what’s broken: Audit live workflows, query databases, and trace accuracy or pipeline failures to their root cause, then drive measurable corrective action.
- Lead global operations: Own the offshore vendor relationship, including budget, capacity, performance, and quality outcomes.
- Drive improvement: Lead adoption of improved operational practices through clear documentation, stakeholder engagement, pilot programs, and change management.
- Build the team: Lead a small in-house team, strengthen oversight, and create processes that evolve with Nuro’s needs.
- Align teams around action: Translate complex operational and technical issues into clear recommendations for Engineering, Operations, and leadership.
Qualifications
- 5+ years of program management experience embedded with software validation and/or AI/ML operations
- Quality-obsessed approach to program management: energized by finding what is broken, not just by shipping on time.
- Deep familiarity with data pipelines and labeling ecosystems, including annotation workflows, quality sampling, taxonomy design, and inter-annotator agreement
- A track record of identifying and closing data quality gaps, with measurable impact on accuracy or model performance
- Experience managing large-scale offshore or globally distributed annotation teams
- Proficiency querying data with SQL and BigQuery, and using KPIs to drive prioritization, capacity management, and continuous improvement
- Ability to work both strategically and hands-on, from designing a quality framework to personally tracing a labeling fault through a database
- High agency and a history of building processes where none exist
- Clear written and verbal communication, with the ability to influence and make complex information accessible to technical and non-technical audiences
- Bachelor's degree in a technical or business discipline, or equivalent practical experience
Skills
Required:Program management
Benefits
- Competitive benefits package
- Annual performance bonus
- Equity
Last updated Sep 30, 2026. Interested? Apply on the company site.
About Nuro
Autonomy for all. All roads, all rides.
Driving the future of autonomy with the most scalable AI driver.
AutonomyAI driverDelivery robotsRobotaxiAutonomous vehicles
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