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Hardware Reliability Technician, Root Cause (Starlink)

SpaceX· Starlink Reliability - Bastrop
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Bastrop, TXPosted 5mo ago

About the role

Hardware Reliability Technician focused on ensuring reliability and quality of Starlink user terminals and gateways through manufacturing, test, and installation.

Responsibilities

  • Communicate and resolve quality issues impacting Starlink products in a timely and effective manner
  • Document production non-conformances accurately and in accordance with established procedures
  • Support the maintenance and continuous improvement of quality management system policies and procedures
  • Participate in root cause investigations on Starlink products to identify and eliminate sources of defects
  • Perform field return triage and conduct root cause analysis on returned hardware
  • Execute PCB solder rework and X-ray inspections to support root cause analysis and MRB disposition
  • Support production teams during critical containment actions and quality alerts
  • Assess production processes for compliance with company standards and applicable industry requirements

Qualifications

  • High school diploma or equivalency certificate
  • 1+ years of experience working in a production, mechanical, or manufacturing environment

Skills

Required:Quality issue communicationDocumentation of non-conformancesRoot cause investigationField return analysisPCB solder rework and X-ray inspectionContainment actions and quality alertsProcess compliance assessment
Nice to have:Quality management systems
Last updated Aug 5, 2026. Interested? Apply on the company site.

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