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Styling Team Manager (Remote)

Short Story· Operations
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Hybrid (Remote)Full-timePosted 5mo ago

About the role

Styling Team Manager at Short Story, a data-driven petite-washion retailer, leading a remote styling team to deliver exceptional client experiences and drive key performance metrics.

Responsibilities

  • Deliver a Delightful Client Experience - Train, coach, and inspire your stylists to provide best-in-class styling experience for our clients.
  • Manage, lead, and inspire your team of Advisors, Senior Stylists, and Stylists to ensure they are meeting/exceeding goals for individual performance, team success, and team morale
  • Drive Real Impact - Own Key Metrics and take actions to meet and exceed our daily, weekly and monthly performance metrics
  • Solve Complex Puzzles - Design and implement training programs and optimize team performance
  • Operations - Own team’s operational functions including shift scheduling, schedule compliance, box completion, time off/sick time, and timesheet approvals
  • Work Directly with Founding Team - Provide feedback on team performance, share learnings, insights, and ideas for improvements
  • Hiring - Assess new stylist candidates, conduct interviews, and scale your team
  • Training - Train, coach, and design programs for onboarding
  • Team Building - Build community within Styling team and integrate Stylists into the broader company
  • Collaborate Cross Functionally - with CX, Operations, Merchandising, Product Development, Marketing, and Engineering

Qualifications

  • Have led large remote teams of greater than 20 direct reports through ambitious transformations
  • Can switch effortlessly between strategic planning and tactical execution
  • Thrive in fast-paced environments where 'good enough' never is
  • You have an eye for detail and quality
  • Have a strong analytical background and well versed in Google Sheets/Excel functions like pivot tables, vlookup
  • You work well independently and collaboratively in a fast paced environment

Skills

Required:Remote team leadershipStrategic and tactical planningData analysis (Google Sheets/Excel)

Benefits

  • Base salary and opportunity to earn performance-based bonuses
  • Excellent benefits and versatile health, dental, and vision coverage plans
  • 401k with company match
  • Paid parental leave
  • Flexible PTO
  • Employee discount on merchandise
Last updated Jul 1, 2026. Interested? Apply on the company site.
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About Short Story

Modern ecommerce for petite women

Short Story is a style discovery platform to help petite women find clothes that fit. The average American woman is 5'4" and petite, yet this remains an enormously underserved segment. We’re a team of curators passionate about finding style, quality, and fit for petite women. Our mission is to remove the “ugh” from the shopping equation and support petite women in telling their stories, stylishly and confidently.

machine-learningmarketplacee-commerce
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