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Community & Growth Operator (Contract to Hire)

Short Story· Growth / Community
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Hybrid (San Francisco)$6k/moFull-timePosted 5mo ago

About the role

Early-career, creator-native generalist role to build Short Story's organic growth engine by developing community, culture, word-of-mouth, and retention, with opportunities to contribute across marketing, content, and live programming.

Responsibilities

  • Build & Activate Community: Participate directly in our owned communities (like our Facebook Group); Spark conversation, engagement, and member-to-member interaction; Identify highly engaged members and help elevate them
  • Turn Customers into Creators & Ambassadors: Activate customers as content creators, advocates, and referrers; Support a small group of ambassadors and micro-creators; Provide prompts, frameworks, and light guidance for organic content creation; Track and surface top-performing community and customer content
  • Create Organic, Native Content: Film and edit short-form, lo-fi, organic video content (non-ad, non-polished); Appear confidently on camera for Lives, BTS, and community moments; Repurpose live and community moments into reusable content
  • Host & Support Live Programming: Assist with planning and hosting live events (digital and in-person); Bring energy, presence, and authenticity to audience interactions
  • Experiment, Learn, Repeat: Participate in test-and-learn growth experiments; Track basic performance metrics and iterate quickly; Learn what drives participation, sharing, and retention
  • Flex Across Marketing: Jump in as extra hands on shoots, campaigns, launches, or site updates; Support cross-functional projects as the team evolves

Qualifications

  • You’re a native creator. You grew up making content. You have built a personal audience (5k+ followers on any platform) or have managed a community (50k+ Followers)
  • You’re a wizard with CapCut, Figma, and AI tools
  • You genuinely enjoy interacting with people and audiences
  • You’re comfortable on camera and don’t overthink perfection
  • You’re curious, scrappy, and excited by new challenges
  • You’ve built or grown something on your own (community, account, project, side hustle)
  • You like testing ideas, seeing what works, and iterating fast

Skills

Required:Community buildingContent creation (video)
Nice to have:Live programming supportMarketing collaboration

Benefits

  • 3-month contract at a flat $6k/month retainer to assess fit and impact; potential move to full-time with permanent salary
Last updated Jul 1, 2026. Interested? Apply on the company site.
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About Short Story

Modern ecommerce for petite women

Short Story is a style discovery platform to help petite women find clothes that fit. The average American woman is 5'4" and petite, yet this remains an enormously underserved segment. We’re a team of curators passionate about finding style, quality, and fit for petite women. Our mission is to remove the “ugh” from the shopping equation and support petite women in telling their stories, stylishly and confidently.

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