Deployment Specialist
About the role
Deployment Specialist at Claim Health, an AI Revenue Platform for Post-Acute Care. This role is an in-person, NYC-based, full-time position focused on leading end-to-end deployments from discovery to go-live, configuring AI agents, writing SOPs, and training client staff.
Responsibilities
- Lead end-to-end deployments across home health and hospice agencies — from discovery through go-live, mapping partner org structures, payer mix, workflows, and SOPs into precise platform configuration
- Configure and deploy Claim Health's AI agents to match partner workflows across intake, authorization, and revenue operations
- Provide strategic input to improve processes and prescribe better approaches beyond just implementation
- Create deployment playbooks and onboarding guides to scale the process
- Translate customer requests into precise, well-scoped product asks that engineering can act on
- Run onboarding and training sessions across clinical, RCM, and operations staff
Qualifications
- 2–5 years in implementation, solutions engineering, or forward-deployed roles
- Track record of leading deployments and owning go-lives end-to-end
- Healthcare or health tech background preferred; RCM or authorization experience is a strong plus
- Technical ability to diagnose integration and data flow issues independently; coding ability a strong plus
- Strong communication skills across executives, middle management, and frontline workers
- First-principles problem solving, calm under pressure, end-to-end ownership
Skills
Benefits
- Competitive salary + equity + bonus
- Health, dental, and vision
- Flexible PTO
- Direct collaboration with the founding team
About Claim Health
The first AI revenue platform for post-acute healthcare
Post-acute agencies lose up to 15% of revenue each year to denials, non-compliant documentation, and delayed payments. Most treat it as a cost of doing business. Instead of waiting weeks for rejections and appealing claims one by one, Claim Health flags issues in real-time and automates claim corrections and appeals—before revenue is lost. While working with healthcare providers, we found most denials stem from small, preventable documentation errors. As payor requirements grow increasingly complex and fragmented, billing has become a manual, error-prone process. Claim Health closes the loop between documentation and billing outcomes—using AI to detect issues, automate workflows, and recover thousands in missed revenue each week. Kevin and JJ bring nearly a decade of experience building and scaling healthtech companies. At Dandy, JJ was a founding engineer and Kevin was the first GTM hire; together they helped grow the business from 0 to $150M+ ARR. At Perry (now Jolly), JJ led engineering and Kevin was Head of Sales, driving the company through a $16.5M Series A led by Tesla’s former CFO. In under three weeks since incorporation, we've launched with three agencies and are in early discussions with large U.S. health systems. Post-acute care is a $400B market with over $20B in annual revenue leakage due to broken billing workflows. Claim Health is fixing that—starting with denials, and expanding into the full revenue cycle stack.
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