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Human Data Operations Strategist

Encord· Operations
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Hybrid (San Francisco)Full-timePosted 5mo ago

About the role

Role focused on managing and optimizing data annotation and ML workflows for clients, translating AI/ML requirements into actionable annotation processes, ensuring data quality, and collaborating with product, engineering, and clients.

Responsibilities

  • Oversee data annotation projects, translating complex AI and machine learning requirements into clear workflows and instructions for data annotation teams
  • Ensure the highest standards of data quality by designing and refining annotation processes, auditing results, and implementing feedback loops
  • Act as a trusted advisor to clients, helping them design and implement the best data annotation workflow for their human annotation process
  • Provide guidance and feedback to the annotation team, ensuring team members are equipped with the context and skills needed to perform high-quality work aligned with project requirements and best practices
  • Work closely with product and engineering teams to drive improvements in AI training data processes, tools, and methodologies

Qualifications

  • A sharp, execution-oriented operator with a consulting or AI company pedigree — you bring structured thinking, strong project management instincts, and a bias for getting things done
  • Analytically rigorous and comfortable with ambiguity — you break down complex operational challenges from first principles and build clear, actionable plans to solve them
  • Technically fluent enough to get hands-on with data — whether that's querying a database, auditing annotation outputs, or automating a workflow in Python
  • Passionate about AI and machine learning, with genuine curiosity about how data quality and operations underpin model performance
  • A natural communicator who can translate fluidly between ML engineers and non-technical clients, keeping complex multi-stakeholder projects on track
  • Entrepreneurial and collaborative — you thrive in fast-paced environments and take ownership without waiting to be told what to do

Skills

Required:Data annotation managementPythonSQLData quality managementStakeholder managementCommunication

Benefits

  • Competitive salary, commission, and meaningful equity in a high-growth start-up
  • Clear, accelerated growth opportunities as the company scales rapidly
  • Strong in-person culture: 3–5 days/week in our North Beach loft office
  • Flexible PTO to fully recharge
  • 18 paid vacation days in the U.S. plus federal holidays
  • Annual learning & development budget
  • Comprehensive health, dental, and vision coverage
  • Frequent travel opportunities across the U.S., London, and Europe
  • Bi-annual company offsites, twice-weekly team lunches, and monthly socials
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Encord

Building the data backbone for the (artificial) intelligence…

Encord is the leading data platform for AI. We help top AI teams get models into production faster with human-in-the-loop workflows for labeling and RLHF, infrastructure for data-centric model testing, and powerful data curation and management.

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