Partner Success Manager
Jersey City$60k - $90kFull-timePosted 4mo ago
About the role
Sourgum is transforming the waste and recycling industry with a haulsourcing platform that lowers costs and improves sustainability. The Partner Success Manager will nurture vendor relationships, onboard new vendors, ensure compliance with systems, monitor service quality, and support sales teams throughout the sales cycle.
Responsibilities
- Nurture strong relationships with partnered vendors, facilitating effective communication between vendors and internal teams to ensure the highest levels of vendor and customer satisfaction.
- Source and onboard new vendors based on company needs.
- Ensure vendors comply with Sourgum’s systems and procedures.
- Monitor service quality and customer satisfaction, addressing any issues with underperforming vendors promptly and effectively.
- Support the Account Executive team by negotiating with partner vendors to secure favorable rates to specific projects.
- Support the Enterprise Sales team throughout the sales cycle by serving as the primary liaison with hauling partners.
- Stay informed about industry trends, regulations, and best practice to better understand vendors and contribute to company’s growth
Qualifications
- You must be customer obsesses and tech-enabled
- Ability to commute to Jersey City, NJ office 4 days a week (Exchange Place)
- Proven experience in account management, vendor management, procurement, or sales within a B2B industry.
- Strong communication and interpersonal skills, with ability to build rapport and trust with vendors and internal teams
- Excellent negotiation skills
- Demonstrated problem solving skills and the ability to work effectively in a fast-paced environment.
- Comfortable adapting to evolving technologies and incorporating them into day-to-day responsibilities.
- Commitment to upholding company values of integrity, sustainability, and excellence.
- Prior experience in the waste & recycling industry, construction, trucking, or similar industry is a plus
Skills
Required:Vendor managementAccount managementNegotiationCommunication
Benefits
- Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth.
- A positive and collaborative work environment with a focus on innovation and sustainability.
- Flexible/Unlimited PTO
- Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K).
- Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub.
- Yearly Personal Development Budget
- Opportunities for professional development and career advancement within a growing company.
Last updated Sep 16, 2026. Interested? Apply on the company site.
About Sourgum
Over 100 years of waste and recycling innovation
Sourgum unifies thousands of local haulers to deliver scalable, tech-powered waste and recycling solutions with transparency, reliability, and unwavering service.
wasterecyclingtechnologyscalability
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