Healthcare Account Executive (Mid-Market)
About the role
Account Executive role for Ember’s healthcare-focused revenue cycle management (RCM) platform. Own end-to-end deals with PE-backed, multi-site healthcare providers, run consultative sales with senior stakeholders, source own pipeline, and drive ROI-focused conversations to reduce A/R days and denials.
Responsibilities
- Own a pipeline of PE-backed clinic groups from first meeting through close
- Run structured discovery with CFOs and VPs Revenue Cycle
- Map the buying committee (finance, revenue cycle, IT/EMR, ops) and manage a multi-stakeholder process with significant change management
- Build ROI narratives tied to denials, A/R aging, cash acceleration, staffing load
- Coordinate evaluation and contracting steps (data access, sample pulls, security review, workflow fit)
- Deliver crisp demos and executive readouts that drive decisions
- Maintain rigorous CRM hygiene and professional communications: generating close plans, providing clear next steps and prompt follow-ups, analyze deal risks, and create mutual action plans that empower customer success
- Partner directly with Ember’s founders on messaging, pricing, packaging, and objection handling
- Support conferences/trade shows: pre-book meetings, work leads, and close follow-up loops
Qualifications
- 5+ years closing experience in B2B SaaS or healthcare services/tech
- Experience in RCM, claims, denials management, billing workflows
- Proven ability to run a multi-step sales process (3-6+ stakeholders)
- Strong discovery + qualification discipline (MEDDICC)
- Comfort selling to CFO/COO/Rev Cycle leadership
- Strong CRM rigor and forecasting habits
Skills
About Ember
AI RCM. A/R Analysis in 3 days or less. Reduce claim denials by 55%.
At Ember, we're tackling one of healthcare's most costly and overlooked challenges: the massive inefficiency in clinical documentation and revenue cycle management. Medical practices lose billions annually due to incomplete documentation, missed billing opportunities, and denied claims - issues that stem from antiquated systems that force clinicians to choose between patient care and paperwork. We combine ambient listening technology with deep understanding of medical billing requirements to eliminate the administrative burden that plagues healthcare providers.
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