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Core Crew (Front Desk & Sales) - West Fargo, ND

[solidcore]· West Fargo Studio / Studio Support (Part-Time)
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West Fargo, ND$12Studio Support (Part-Time)Posted 4mo ago

About the role

Part-time front desk, administrative, and sales support role assisting Head Coach & Community Manager, focused on delivering the CORE client experience and driving studio sales.

Responsibilities

  • Bringing CORE client experience to life: welcoming clients by name, connecting to the community, recognizing efforts and milestones, educating about offers and thanking them
  • Interacting with clients to assess needs and satisfaction; responding to requests and concerns promptly
  • Maintaining product knowledge for studio retail, class packages, beverages/towels, promotions
  • Performing routine client-facing system tasks: new accounts, class scheduling/canceling/rebooking, package purchases
  • Notifying clients and team of studio issues, events, or schedule changes
  • Assisting Head Coach Community Manager and Coaches in daily operations; keeping the studio clean and delivering superior client experience
  • Notifying management of complaints or grievances and assisting in responses
  • Addressing maintenance/equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up celebration board

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceSalesOrganizationTask initiationCustomer issue resolution

Benefits

  • $12/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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