Sr. Business Analyst (Starlink Enterprise)
SpaceX· Starlink Enterprise Sales & Account Management
Bastrop, TXFull-timePosted 4mo ago
About the role
Senior business analyst focusing on analytics for Starlink Enterprise customers, building dashboards, tooling, and reporting to improve customer experience and internal operations.
Responsibilities
- Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations that quantifiably change outcomes
- Define and develop department-level metrics and associated dashboards that quantify the health of our customer accounts and influence change
- Integrate with all levels of the business to understand current workflows and identify systematic gaps
- Develop automation that accelerate revenue, mitigates business risk or creates efficiencies within Starlink Business Operations and across teams
- Own data integrity, tool maintenance, and reporting quality
- Train internal users, external technical teams, and leaders on dashboard, API, and tool usage; assist in troubleshooting
- Improve data capture for future account management use cases, identifying front-end requirements and collaborating with software development teams on table structure
- Support new market launch, continuous improvement, and cross-functional strategic initiatives
Qualifications
- Bachelor's degree
- 5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
- 3+ years of professional experience building required datasets to create and manage dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
- 3+ years of professional experience in at least one analytics language (e.g. Python, R)
Skills
Required:SQLData visualizationAnalytics language
Last updated Jul 8, 2026. Interested? Apply on the company site.
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