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Compute Infrastructure, Critical Facilities Manager

OpenAI· Scaling
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San Francisco, Seattle, US - Remote$199k - $302k + equityFull-timePosted 4mo ago

About the role

Role focused on commissioning, operational readiness, and long-term operation of AI data center campuses. Lead day-to-day operations of mission-critical facility infrastructure, coordinate with commissioning, hardware deployment, and operations teams to ensure reliability and scalability of OpenAI’s compute campuses.

Responsibilities

  • Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses.
  • Own operational readiness activities supporting new campus deployments and infrastructure expansion.
  • Partner with commissioning teams to transition facilities from construction and startup into steady-state operations.
  • Develop, implement, and continuously improve operating procedures, maintenance programs, and response plans.
  • Lead infrastructure incident response efforts and coordinate recovery activities during critical events.
  • Drive root cause analysis investigations and corrective action programs to improve reliability and operational performance.
  • Manage vendors, contractors, and service providers supporting facility operations.
  • Partner with hardware deployment, networking, and engineering teams to coordinate infrastructure changes and maintenance activities.
  • Monitor facility performance, operational risk, and capacity utilization across critical systems.
  • Support staffing, training, and development of facilities operations personnel.
  • Ensure compliance with safety, environmental, and operational standards.
  • Establish operational processes that scale alongside OpenAI's rapidly growing infrastructure footprint.

Qualifications

  • 8+ years of experience operating mission-critical facilities, data centers, industrial infrastructure, or large-scale technical operations environments.
  • Possess strong knowledge of electrical distribution systems, generators, UPS systems, cooling systems, and building controls.
  • Have experience supporting commissioning, operational readiness, or infrastructure turnover programs.
  • Have led facility operations teams, contractors, and third-party vendors.
  • Are comfortable responding to incidents and making decisions in high-pressure operational environments.
  • Have experience developing maintenance strategies, operating procedures, and reliability programs.
  • Enjoy operating in fast-paced environments with significant ambiguity and rapid growth.
  • Communicate effectively across technical and non-technical stakeholders.

Skills

Required:Operational leadershipIncident responseMaintenance program developmentRoot cause analysis

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care DSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Sep 17, 2026. Interested? Apply on the company site.

About OpenAI

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