Community Engagement Lead, Spain and Portugal
About the role
Lead and execute Airbnb’s Host Community strategy for Spain and Portugal, scaling programs, events, and engagement initiatives to grow and support the local host community while aligning with global community goals.
Responsibilities
- Act as the primary bridge between the local Airbnb team and the Host Community, coordinating cross-functional activities across the territory
- Lead Community growth, engagement and impact projects from planning to delivery, including developing plans, coordinating stakeholders, and mitigating risks
- Develop and execute local Community Programs with clear communication and efficient resource use
- Collaborate with Country Manager, policy, legal, communications, marketing, partnerships and supply teams to drive impact
- Coordinate the activities and daily operations of one Community Engagement Manager
- Develop and test new value propositions and methods for growing host communities across Spain and Portugal
- Identify new approaches to recruit, onboard and manage new community leaders
- Design initiatives for train-the-trainer model and content strategies to drive Host engagement
- Support global Community Engagement Programming and adapt for local language and needs
- Lead and organize effective Community events, online and in-person
- Identify country needs and develop in-market projects to drive Host success and accelerate business goals
- Develop resources, communications, and training materials for cross-functional partners
- Collaborate with regional stakeholders to leverage the Host Community and test new opportunities
- Influence regional prioritization, process improvement, and program feedback
- Develop deep knowledge of local markets as the go-to source for Host Community information
- Co-develop strategies with Supply teams to optimize host performance (quality, pricing, availability)
- Educate hosts on STR regulatory environments in collaboration with Policy and Legal teams
Qualifications
- 10+ years of experience in Community Management, Strategy, Innovation, Operations, or Project Management
- Strong strategic project management skills with experience leading programs and processes
- Ability to view Community through a strategic business lens and align with business goals
- Familiarity with regulatory environments
- Entrepreneurial, solution-oriented, growth mindset
- Highly autonomous and self-driven
- Strong verbal and written communication skills
- Effective cross-functional partner with influence through persuasion and consensus-building
- Passion for Airbnb and Hosts; hosting experience is a plus
- Spanish mother tongue and fluent English; ideally fluent in Portuguese
- Excellent written and oral communication skills
- Based in Barcelona
Skills
Benefits
- Base pay €80,000—€100,000 EUR annually (Spain)
- Bonus eligibility, equity, benefits, and Employee Travel Credits (where applicable)
- Reasonable accommodations during recruitment

About Airbnb
Book accommodations around the world.
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.
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