Staff Network Production Engineer, Operations
Crusoe· Cloud Engineering
San Francisco, CA - US, Sunnyvale, CA - US, Bellevue, WA - US$215k - $260kFull-timePosted 4mo ago
About the role
Crusoe Cloud is seeking a Staff Network Production Operations Engineer to own production reliability across global network infrastructure (edge, backbone, data center fabric, and GPU cluster interconnects) with a hands-on focus on incident response, root cause analysis, and operational excellence.
Responsibilities
- Production Reliability: Help own uptime across Crusoe's global edge, backbone, data center, and GPU cluster network, directly supporting AI workloads at scale.
- Operational Automation: Build and maintain Python-based tooling to reduce toil, automate common remediation workflows, and accelerate mean time to resolution across the operations org.
- Automate Incident Response: Develop scripts and tooling that speed up detection, triage, and mitigation during high-severity network events, and contribute directly to the response itself, including stakeholder communication and postmortem documentation.
- Automate Root Cause Analysis: Build tooling to surface systemic issues faster during RCAs, and drive remediation plans tracked through to closure.
- Observability Automation: Write automation on top of Crusoe's monitoring stack (streaming telemetry, SNMP, NetFlow, Kentik, Grafana, Prometheus, ThousandEyes) to reduce manual triage and surface actionable signal faster.
- Operational Standards: Author and maintain runbooks, escalation playbooks, and SOPs, with an eye toward what can be scripted or automated rather than performed manually.
- SLI/SLO Contribution: Partner with Architecture and SRE teams to define and track network reliability metrics, and build the automated dashboards and alerting that back them.
- Mentorship: Provide technical guidance to Senior engineers, particularly around automation practices and reducing operational toil, and contribute to a culture of operational excellence.
Qualifications
- 8+ years of production network engineering experience with a focus on operations, incident response, and reliability in large-scale or internet-scale environments.
- Strong Python and scripting proficiency: comfortable writing diagnostic tooling, auto-remediation scripts, and automation pipelines from scratch, not just modifying existing scripts.
- Hands-on experience with observability and monitoring tools including streaming telemetry, SNMP, NetFlow/sFlow, Grafana, Prometheus, and ThousandEyes, and the ability to script against their APIs.
- Experience operating RDMA/RoCE lossless fabrics for GPU or HPC workloads, including familiarity with PFC, ECN, and DCQCN tuning.
- Expert hands-on knowledge of BGP, EVPN-VXLAN, IS-IS, OSPF, MPLS, QoS, and TCP/IP in production data center environments.
- Proficiency with Arista (EOS) and Juniper (Junos) platforms in leaf-spine CLOS architectures across multi-vendor environments.
- Comfort operating large device fleets across multi-region environments with on-call responsibility, including experience as an escalation point during critical events.
- Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.
Skills
Required:PythonObservability toolingNetworking protocolsRDMA/RoCE fabricsNetwork platforms
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location
Last updated Oct 22, 2026. Interested? Apply on the company site.
About Crusoe
The AI factory company | Renewable-powered AI infrastructure
Crusoe provides next-gen AI infrastructure and cloud compute using an energy-first approach. Deploy AI workloads at scale with reliable performance and 24/7 support.
AI infrastructureData centersEdge computingGPU computingRenewable energycloud computeenergy-first approachsetter-30
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