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Staff Network Production Engineer, Operations

Crusoe· Cloud Engineering
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San Francisco, CA - US, Sunnyvale, CA - US, Bellevue, WA - US$215k - $260kFull-timePosted 4mo ago

About the role

Crusoe Cloud is seeking a Staff Network Production Operations Engineer to own production reliability across global network infrastructure (edge, backbone, data center fabric, and GPU cluster interconnects) with a hands-on focus on incident response, root cause analysis, and operational excellence.

Responsibilities

  • Production Reliability: Help own uptime across Crusoe's global edge, backbone, data center, and GPU cluster network, directly supporting AI workloads at scale.
  • Operational Automation: Build and maintain Python-based tooling to reduce toil, automate common remediation workflows, and accelerate mean time to resolution across the operations org.
  • Automate Incident Response: Develop scripts and tooling that speed up detection, triage, and mitigation during high-severity network events, and contribute directly to the response itself, including stakeholder communication and postmortem documentation.
  • Automate Root Cause Analysis: Build tooling to surface systemic issues faster during RCAs, and drive remediation plans tracked through to closure.
  • Observability Automation: Write automation on top of Crusoe's monitoring stack (streaming telemetry, SNMP, NetFlow, Kentik, Grafana, Prometheus, ThousandEyes) to reduce manual triage and surface actionable signal faster.
  • Operational Standards: Author and maintain runbooks, escalation playbooks, and SOPs, with an eye toward what can be scripted or automated rather than performed manually.
  • SLI/SLO Contribution: Partner with Architecture and SRE teams to define and track network reliability metrics, and build the automated dashboards and alerting that back them.
  • Mentorship: Provide technical guidance to Senior engineers, particularly around automation practices and reducing operational toil, and contribute to a culture of operational excellence.

Qualifications

  • 8+ years of production network engineering experience with a focus on operations, incident response, and reliability in large-scale or internet-scale environments.
  • Strong Python and scripting proficiency: comfortable writing diagnostic tooling, auto-remediation scripts, and automation pipelines from scratch, not just modifying existing scripts.
  • Hands-on experience with observability and monitoring tools including streaming telemetry, SNMP, NetFlow/sFlow, Grafana, Prometheus, and ThousandEyes, and the ability to script against their APIs.
  • Experience operating RDMA/RoCE lossless fabrics for GPU or HPC workloads, including familiarity with PFC, ECN, and DCQCN tuning.
  • Expert hands-on knowledge of BGP, EVPN-VXLAN, IS-IS, OSPF, MPLS, QoS, and TCP/IP in production data center environments.
  • Proficiency with Arista (EOS) and Juniper (Junos) platforms in leaf-spine CLOS architectures across multi-vendor environments.
  • Comfort operating large device fleets across multi-region environments with on-call responsibility, including experience as an escalation point during critical events.
  • Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.

Skills

Required:PythonObservability toolingNetworking protocolsRDMA/RoCE fabricsNetwork platforms

Benefits

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Crusoe

The AI factory company | Renewable-powered AI infrastructure

Crusoe provides next-gen AI infrastructure and cloud compute using an energy-first approach. Deploy AI workloads at scale with reliable performance and 24/7 support.

AI infrastructureData centersEdge computingGPU computingRenewable energycloud computeenergy-first approachsetter-30

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