Senior Machine Learning Engineer
About the role
Senior IC5 Machine Learning Engineer role within Coinbase's CX Intelligence team, focusing on building a unified orchestration layer to coordinate vendor internal LLMs, multi-agent systems, and human agents for a scalable, secure AI-powered chat and support experience.
Responsibilities
- Architect and deploy the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment.
- Build production-grade Python services bridging ML/AI research with customer-facing products.
- Lead end-to-end project execution for complex ML initiatives, managing priorities, trade-offs, and cross-functional dependencies from design through delivery.
- Establish best practices for system design, coding standards, and AI/ML development workflows across the team.
- Mentor engineers on architectural integrity and modern AI/ML patterns, raising the technical bar for the broader team.
- Conduct design reviews to ensure features meet security, scalability, and performance standards.
Qualifications
- 5+ years of professional experience in machine learning and software engineering, shipping production-grade ML services at scale.
- Hands-on expertise with modern AI architectures (LLMs, deep learning) and generative AI ecosystem, including LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock.
- Deep proficiency in Python with clean, maintainable, well-tested production code.
- Specialized knowledge in NLP, information retrieval, computer vision, or advanced statistical modeling.
- Experience writing technical design documents and presenting ML system architectures to cross-functional stakeholders.
- Ability to use generative AI responsibly with human oversight to deliver business-ready outputs and measurable improvements.
- Experience using generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows with human-in-the-loop practices.
Skills
Benefits
- Medical insurance including Dental & Vision for employees and dependants
- Group Personal Accidental Insurance
- Group Term Life Insurance
- Employee Stock Purchase Plan (ESPP)
- Wellness Stipend
- Mobile/Internet Reimbursement
- Learning and Development Allowance
- Employee Assistance Program
- Travel Medical Policy – Global Traveler
- Fertility Benefits
- Generous Time Off/Leave Policy
About Coinbase
Buy, sell, and manage cryptocurrencies.
Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use.
More open roles at Coinbase
- 4d ago
- Senior Product Marketing Manager, Infrastructure4d agoRemote · Infrastructure Marketing
- Senior Recruiter4d agoRemote · People Success
- Principal Recruiter4d agoHybrid (Remote - USA) · People Success, Core Recruiting
- Senior Data Scientist, Product4d agoRemote · Data Science