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Enablement Delivery Specialist

MongoDB· GTM Enablement
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Hybrid (Singapore)Full-timePosted 4mo ago

About the role

Pivotal execution-focused role responsible for end-to-end orchestration of world-class training experiences, acting as Producer and Emcee for in-person and virtual events, and delivering insights for continuous enablement improvement.

Responsibilities

  • End-to-End Management: Own the full logistical lifecycle for in-person training events, including venue selection, meeting room configuration, catering, and on-site technology
  • Operational Precision: Ensure flawless accuracy in scheduling, invitations, reminders, and learner communications across all assigned sessions
  • Execution Reliability: Execute assigned tasks within scope and on time using project management tools, maintaining high delivery reliability
  • Stakeholder Coordination: Partner with Workplace and TRO teams to orchestrate seamless delivery, owning handoffs and vendor coordination with "radical follow-through"
  • Data Integrity: Maintain accurate program data (attendance, survey results) with zero critical errors, ensuring visibility for stakeholders
  • Producer Role: Serve as the event "Producer" and "Emcee," ensuring smooth delivery and strong participant engagement throughout every session
  • Platform Mastery: Operate core delivery platforms (Zoom, LMS, virtual classroom tools) with full proficiency, eliminating technical disruptions
  • Content Delivery: Follow facilitation guides and scripts to deliver established content with consistent professional quality and tone
  • Live Engagement: Manage live interactions, including polls, Q&A, and breakouts, while reading the audience and adjusting pacing based on real-time signals
  • Facilitator Support: Act as the primary point of contact for facilitators and SMEs, ensuring they are set up for success and the environment is optimized for learning
  • Insight Gathering: Gather structured feedback from attendees after every session to measure program effectiveness and learner confidence
  • Actionable Synthesis: Synthesize learner sentiment into actionable insights, providing content designers with specific observations on confusion or engagement drops
  • Quality Cycle: Identify content improvement opportunities based on learner reactions and escalate them with specific proposed fixes
  • Knowledge Management: Document delivery processes and issue resolutions in the team knowledge base to ensure work is person-independent

Qualifications

  • Experience: Minimum 2 years of experience in event management, ideally within a corporate or high-growth technology environment
  • Training Background: Ideally 1 year of experience in training management or enablement delivery. Foundational knowledge of adult learning principles is a plus
  • Stakeholder Management: Proven ability to communicate with precision and build trusted partnerships. You are known for professional poise and the ability to manage conflicting priorities
  • Technical Proficiency: Full proficiency in operating delivery platforms (Zoom, LMS) and project management tools. Experience with Mac and Google Suite is preferred
  • Organizational Rigor: Immaculate attention to detail with the ability to manage multiple concurrent workstreams without sacrificing quality
  • Communication: Strong presentation and facilitation skills with the confidence to emcee for large groups of enterprise sales and services professionals

Skills

Required:Event managementStakeholder managementPlatform proficiency (Zoom, LMS)Communication & facilitation
Nice to have:Training delivery

Benefits

  • Not specified in the description
Last updated Oct 22, 2026. Interested? Apply on the company site.
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