Technical Operations Associate
About the role
Technical Operations Associate on Commure's Infrastructure team, working across internal tooling (Retool) and AI-powered applications (Vercel/Cursor) to build, deploy, and iterate tools that support credentialing, exceptions, integrations, and BizOps in a healthcare tech environment.
Responsibilities
- Build, deploy, and maintain internal tools and data workflows connected to live data via APIs, SQL, and webhooks.
- Prototype and ship tools for internal operators, iterating based on user feedback.
- Design and maintain dashboards and workflows across credentialing, exceptions, integrations, and BizOps.
- Collaborate with operational leads to translate requirements into technical solutions and document work for onboarding and handoffs.
- Work across two stacks: Retool for internal systems and Vercel/Cursor for AI-powered applications and agent workflows.
Qualifications
- 3–5 years in a technical operations, business systems, or software development role with hands-on experience building internal tools in Retool and deploying web applications via Vercel using AI-assisted development environments like Cursor.
- Solid SQL skills: complex queries, data modeling for reporting, ETL pipelines to keep data layer current.
- Experience integrating systems via REST APIs, webhooks, and database connectors; ability to instrument workflows with logging and monitoring.
- Practical experience building with LLMs and AI tools, including prompt engineering, API integration, and multi-step agent workflows for automating high-volume tasks (e.g., exception triage, credentialing checks, data aggregation).
- Ability to integrate LLM capabilities (summarization, classification, routing, escalation) into internal tooling; staying current with AI landscape for operational leverage.
- Strong communication skills to partner with operational leads and onboard teams.
Skills
Benefits
- N/A
About Athelas
Extensible, Integrated Technology that Simplifies Health Systems
At Athelas, powered by Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Athelas is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.
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