Sales Development Representative, Commure Agents
About the role
Frontline role on the Commure Sales Development team focused on building relationships and demonstrating the value of the ambient documentation product, driving revenue growth and qualifying prospects in high-potential accounts. Onsite 5 days/week in Mountain View, CA.
Responsibilities
- Make cold calls and qualify accounts while launching targeted outbound campaigns into high potential accounts
- Leverage intent marketing and community intelligence tools (e.g., CommonRoom) to efficiently target and prioritize high-intent prospects, optimizing outreach and conversion strategies across key healthcare segments
- Collaborate with the sales leadership to improve outbound motion that drive revenue growth
- Manage customer relationships and own the delivery of exceptional experiences for every customer
- Speak at a high level about our ambient documentation product to customers
- Breakdown hairy, challenging business problems
- Own execution and outcomes
- Drive operational metrics (process throughput, defect rate, etc.)
- Understand the business in-and-out to be proactive about solving emerging problems
- Run outreach with customers via phone/email/demo call
- Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure’s best practices
Qualifications
- Bachelor’s degree or equivalent work experience
- Strong communication skills, both written and oral
- Interest in AI and utilizing tools to improve work efficiencies
- Extremely flexible with an ability to multitask, prioritize, and manage time effectively
- Process oriented, organized, and able to work well in unstructured environments
- Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience
- Expertise in project management: experience deploying multiple projects in a fast-paced environment
- Energized By People: you love interacting with customers and delivering a great customer experience
- Truth Seeker: curious, asks questions, seeks to understand customer requests
- Comfort in Chaos: able to operate autonomously, prioritize, identify blockers
- Resourceful Prospecting Mentality: creative across channels to generate pipeline with minimal resources
- Consistent, Repeatable Performance: track record of sustained high performance
- Creative Pipeline Thinking: constant experimentation and iteration in prospecting
- Thrives in an Evolving GTM Motion: comfortable with evolving processes and contributing to improvements
- Competitive Awareness and Differentiation: understands competitive landscape and articulates Commure's value
Skills
About Athelas
Extensible, Integrated Technology that Simplifies Health Systems
At Athelas, powered by Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Athelas is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.
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