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Assistant Manager, RCM Operations (Bangladesh)

Athelas· Operations
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Hybrid (Dhaka (Bangladesh))Full-timePosted 4mo ago

About the role

Assistant Manager, RCM Operations leading and managing teams responsible for process automation, LLM-based solutions, and operational tooling to optimize revenue cycle management workflows at scale.

Responsibilities

  • Lead, mentor, and grow a high-performing team of analysts, engineers, and automation specialists.
  • Set clear goals, define expectations, and build a culture of ownership, accountability, and performance.
  • Scale teams and systems to support 4x company growth over the coming year.
  • Oversee the design, development, and implementation of LLM-based automation pipelines for RCM workflows.
  • Collaborate with Product and Engineering teams to define technical specs and scalable architecture.
  • Drive end-to-end program execution across AI/ML tooling and workflow/bot deployments.
  • Identify bottlenecks and inefficiencies in workflows, and architect systems to improve accuracy, speed, and scalability.
  • Standardize documentation, implement QA checkpoints, and build dashboards to monitor automation success.
  • Use SQL, Python, or scripting tools to build and maintain custom automations and reporting pipelines.
  • Develop dashboards and reports using tools like SQL, Excel, and BI platforms to monitor program health and operational success.
  • Serve as the operational link between BD and the US RCM team, ensuring smooth communication and alignment on priorities.
  • Translate business needs into technical requirements and ensure alignment across stakeholders.
  • Represent Automation in leadership reviews, report out on team KPIs, blockers, and upcoming initiatives.

Qualifications

  • 3+ years of experience in technical operations roles (e.g., Data Analyst, Data Scientist, Technical Program Manager) in fast-paced, high-growth environments; experience in fintech, healthcare, or SaaS preferred.
  • Top 1% operator with a track record of high performance.
  • Builder mindset with ability to create scalable systems in zero-to-one environments.
  • Extreme ownership and accountability.
  • Hungry and ambitious with capacity for long hours and rapid growth with the company scaling 4x.
  • Customer-obsessed with urgency and empathy toward doctors and patients.
  • Independent executor who delivers without reminders and can course-correct quickly.
  • Proven ability to lead and guide technical teams in automation tools and AI-driven solutions.
  • Strong working knowledge of SQL, Python, and related scripting languages, including code review and mentorship duties.
  • Experience translating business requirements into technical solutions while ensuring data integrity, scalability, and maintainability.
  • Experience overseeing data pipelines, automation triggers, and integration frameworks using tools such as Zapier, Alteryx, and Power BI.
  • Proficient in Agile methodologies with sprint management and backlog prioritization.
  • Comfortable evaluating emerging technologies, including LLM-based APIs and automation platforms.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or related field.

Skills

Required:SQLPythonAutomation toolingData pipelinesAgile methodologiesDashboarding/BI
Nice to have:LLM-based solutions
Last updated Jul 8, 2026. Interested? Apply on the company site.
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About Athelas

Extensible, Integrated Technology that Simplifies Health Systems

At Athelas, powered by Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Athelas is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

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