Core Crew (Front Desk & Sales) - Costa Mesa, CA
Costa Mesa, CA$20.25/hrStudio Support (Part-Time)Posted 4mo ago
About the role
Part-time front desk, administrative, and sales support role at solidcore, focused on delivering excellent client experience, promoting studio offerings, and assisting coaching staff.
Responsibilities
- Bringing CORE client experience to life: warm welcome with client name, connecting to community, recognizing efforts and milestones, educating about offers and thanking clients
- Interact with clients to assess needs and respond to requests promptly
- Maintain knowledge of studio retail operations (class packages, beverages/towels, promotions)
- Perform routine client-facing system tasks (new accounts, class scheduling/cancellations/rebookings, package purchases)
- Communicate studio issues, events, or schedule changes to clients and team
- Assist Head Coach, Community Manager, and Coaches in daily operations and keep studio clean
- Notify management of complaints or grievances and assist in responses
- Address maintenance or equipment issues visible to clients
- Follow up with client lists in Axle to meet monthly sales quota
- Respond to client emails
- Alert coaches about client milestones and set up celebration board
Qualifications
- High school education, some college preferred
- Part-time hourly position
- Ability to lift up to 30 pounds and move around the studio
- Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
Skills
Required:Interpersonal and communication skillsCustomer serviceOrganizationInitiative
Nice to have:Sales experience
Benefits
- $20.25/hour plus opportunities to earn sales commission
- Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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