Core Crew (Front Desk & Sales) - Laguna Nigel, CA
Laguna Niguel, CA$20/hr - $21/hrStudio Support (Part-Time)Posted 4mo ago
About the role
Part-time front desk, administrative, and sales support role for solidcore studios, focused on delivering the client experience, assisting with daily operations, and driving studio sales.
Responsibilities
- Bringing CORE client experience to life by greeting clients warmly, using their name, connecting to the community, recognizing efforts, and educating on offers.
- Interact with clients to assess needs and address satisfaction and requests promptly.
- Maintain knowledge of studio retail operations (class packages, beverages/towels, promotions).
- Perform routine client-facing system tasks (new accounts, class scheduling/cancellations/rebooking, package purchases).
- Communicate studio issues, events, or schedule changes to clients and team.
- Assist Head Coach/Community Manager/Coaches in daily operations; keep the studio clean and support a superior client experience.
- Notify management of complaints or grievances and assist in response.
- Address maintenance/equipment issues visible to clients.
- Follow up with client lists in Axle to meet monthly sales quota.
- Respond to client emails.
- Alert coaches about milestones and update the celebration board.
Qualifications
- High school education, some college preferred
- Part-time hourly position
- Ability to lift up to 30 pounds and traverse all studio areas
- Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
Skills
Required:Interpersonal communicationCustomer serviceOrganizationTaking initiative
Benefits
- $20.25/hour plus opportunities to earn sales commission
- Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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