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Engagement Manager (Professional Services)

MongoDB· Professional Services
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Hybrid (Italy)Not specifiedPosted 4mo ago

About the role

Engagement Managers are quota-carrying Professional Services Sales roles who scope, negotiate and close Professional Services opportunities to accelerate and de-risk adoption of MongoDB by customers. Based remotely in Italy.

Responsibilities

  • Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
  • Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work
  • Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
  • Have a solid sense of ownership, driving all deals or technical scopings from inception to closure
  • Manage the Professional Services pipeline for bookings and revenue forecasts for your region
  • Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
  • Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
  • Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
  • Proactively seek opportunities to support and mentor other team members and share best practices
  • Have situational awareness and react appropriately in group settings

Qualifications

  • A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
  • A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
  • Experience as an architect, consultant, project manager, or Professional Services manager
  • Experience internally positioning and selling professional services
  • Experience carrying a quota for PS bookings
  • General knowledge of Databases (RDBMS, SQL, NoSQL)
  • Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
  • Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Openshift
  • The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
  • An ability to scope and estimate projects
  • Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
  • Ability to travel for key engagements and team offsites
  • Fluency in both French and English languages

Skills

Required:Portfolio and deployment scopingAccount planning and strategyProfessional Services sales
Last updated Oct 22, 2026. Interested? Apply on the company site.
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