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Staff Technical Writer

Fivetran· Product Department
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Hybrid (Bangalore)full-timePosted 3mo ago

About the role

Staff Technical Writer at Fivetran/dbt Labs (hybrid in Bangalore, India) focusing on product documentation for dbt, following a docs-as-code and docs-as-a-product approach within an open-source model to accelerate product adoption and user success.

Responsibilities

  • New feature writing for Product - 45%: Consistently creates effective docs plans for new feature writing projects; Starts conversations in key places, and involves stakeholders to keep everyone well-informed and focused on a world-class customer experience; Raises issues or suggests improvements to new features that advocate for user needs
  • Docs projects writing - 20%: Identifies and advocates for medium to large docs projects; Mentors less-senior writers on how to manage their time spent in docs-driven projects alongside new feature ships; Independently prioritizes the highest impact work beyond new feature ships
  • Addressing ongoing issues - 20%: Independently troubleshoots issue requests, and helps less-senior writers learn how to do the same; Has a solid understanding of when a swathe of issues can be folded into a larger content strategy improvement project instead of addressing each issue singularly; Independently notices overarching issues in our docs and figures out how to address them; Focuses on more complex issues, while analyzing data across multiple dimensions to evaluate solutions and drive decisions; Triages and reviews open source PRs and issues, and alerts the team when these are piling up
  • Peer reviewing - 15%: Provides and explains their insightful and compassionate editorial and technical feedback when reviewing the work of peers; When providing feedback, consistently notices gaps in pages outside of the pages contained in the pull request they’re reviewing. They evaluate the problem being solved instead of just the pages being submitted for review; Gains agreement, consolidates differing opinions, and enables team to move forward; Reviews are consistently centered around clarifying the experience for users

Qualifications

  • Minimum 5 years writing technical documentation for developer tools, including a solid understanding of version control and single-sourcing content, and experience managing documentation systems.
  • Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail along the way.
  • Ability to compassionately give and receive editorial and technical feedback.
  • Communicate clearly and concisely, especially when working asynchronously or with a distributed team.

Skills

Required:Technical writing for developer toolsProject planning and managementEditorial and technical feedbackCommunication in distributed teams
Nice to have:dbt or data experience

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform that offers personalized care and resources for all covered employees and their covered dependents.
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About Fivetran

Moving data. Powering innovation.

Effortlessly centralize all the data you need so your team can deliver better insights, faster.

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