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Engagement Manager

Harvey· Sales
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Hybrid (San Francisco)$159.2k - $238.8kFull-timePosted 3mo ago

About the role

Engagement Manager at Harvey leads end-to-end delivery of AI transformation engagements for strategic accounts, coordinating cross-functional teams, managing client expectations, and driving measurable outcomes.

Responsibilities

  • Run transformation engagements end to end. Turn the engagement objectives into a delivery plan, align stakeholders across the organization, drive execution, and hold everyone, including the customer, accountable to outcomes.
  • Bring the full Transformation Office to bear. Understand customer context to identify where Harvey can create the most value, and scope an engagement across all of the areas on which the TO can advise: strategy, governance, technology, process redesign, value measurement and learning and development.
  • Shift how legal professionals work. Drive durable change by earning trust and influencing behavior and mindset, always remaining grounded in how lawyers and legal teams actually operate. Equip champions, surface and clear resistance, and make new ways of working stick after you leave.
  • Orchestrate the engagement team and cross-functional collaborators. Pull in the right Harvey experts and cross-functional partners at the right time, and focus their time where it counts.
  • Close out with rigor. Document outcomes, open risks, and recommended next steps so the customer and broader Harvey account team can build on the work.
  • Centralize best practices. Feed what works into the Transformation Office methodology so every engagement starts faster.

Qualifications

  • 4 to 6 years in management consulting, transformation delivery, or senior client advisory, including time at the Engagement Manager, Project Leader, or equivalent level where you personally scoped and delivered complex transformation programs with measurable outcomes.
  • A track record of shifting mindset and behavior among skilled, autonomous professionals, ideally lawyers or a comparable expert group.
  • Breadth and the instinct to orchestrate. Comfortable running several workstreams at once and able to pull in a specialist as needed.
  • Experience managing technology deployments or transformation programs at enterprise organizations, ideally in legal, financial services, or professional services, with hands-on execution experience.
  • Exceptional executive presence; ability to build credibility with senior partners and C-suite leaders and manage expectations when scope, timing, or results shift.
  • Strong program-management instincts under a fixed clock: ownership of the plan, early risk surfacing, and driving to outcomes.
  • Genuine curiosity about AI and its impact on legal work.
  • Comfort operating in ambiguity where the playbook is still being written.

Skills

Required:Engagement managementChange managementStakeholder managementCross-functional leadershipTechnology deployment / implementationAI awareness / curiosity

Benefits

  • Comprehensive health, dental and vision coverage
  • 401(k) with match up to 4%
  • flexible PTO
Last updated Oct 8, 2026. Interested? Apply on the company site.
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About Harvey

Professional Class AI

Harvey is a platform built to meet the standards of the world’s leading professional service firms.

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