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Lead Salesforce Engineer

MongoDB· Engineering / Business Systems
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Hybrid (Gurugram)Full-timePosted 3mo ago

About the role

Lead the architecture, design, and evolution of critical Salesforce and CRM solutions supporting MongoDB’s post-sales business processes, combining technical leadership, hands-on solution design, stakeholder partnership, and responsible AI-powered development to improve productivity, quality, and platform health.

Responsibilities

  • Lead the architecture, design, and development of scalable Salesforce solutions supporting post-sales teams, including Customer Success, Support, Renewals, Services, and account management workflows
  • Translate business requirements into secure, maintainable, and scalable technical solutions aligned with long-term platform strategy
  • Partner with business stakeholders, product teams, and engineering teams to refine requirements and deliver high-quality post-sales solutions
  • Oversee integrations between Salesforce and other enterprise platforms, ensuring reliable data flow and sound system design across the customer lifecycle
  • Drive platform optimization across performance, scalability, usability, maintainability, and governance
  • Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management
  • Troubleshoot complex technical and production issues and drive scalable resolutions
  • Maintain technical documentation, including architecture decisions, design specifications, and implementation details
  • Stay current with Salesforce platform capabilities, releases, and best practices, and proactively recommend improvements
  • Proactively identify process and technical gaps, and help drive tech debt reduction, platform modernization, and efficiency improvements across the Salesforce ecosystem
  • Leverage AI-powered engineering tools to improve development productivity, code quality, design effectiveness, troubleshooting, and documentation while ensuring security, privacy, accuracy, and responsible AI usage

Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
  • 12+ years of experience in Salesforce engineering, application development, or technical leadership within global SaaS organizations
  • Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and Salesforce platform customization
  • Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design
  • Experience designing or supporting Salesforce solutions for post-sales functions such as Customer Success, Support, Renewals, Services, or customer lifecycle management
  • Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery models
  • Salesforce Platform Developer II certification required; Salesforce Certified Application Architect and Salesforce Certified System Architect certifications strongly preferred

Skills

Required:ApexLightning Web ComponentsFlowsIntegrations

Benefits

  • Supportive and enriching culture
  • Fertility assistance and parental leave policy
  • Recruitment privacy notice
  • Disability accommodations in application and interview process
Last updated Oct 22, 2026. Interested? Apply on the company site.
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