Senior Platform Product Manager, Trust and Safety
About the role
Product Manager within Airbnb's Trust & Safety team focused on Safety, shaping products and platforms to reduce safety incidents and build a trusted community for guests and hosts worldwide.
Responsibilities
- Creating vision and strategy for Trust & Safety products and platforms.
- Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
- Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
- Defining goals and success with clearly measurable objectives and key results.
- Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams.
- Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
- Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis.
- Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
- Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against safety issues
- Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms
Qualifications
- 5+ years product management experience
- Prior product, operation, or engineering experience in trust, safety, risk or fraud
- Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
- Strong analytical, troubleshooting, and problem-solving skills
- Experience building machine learning products or technical product management
- Experienced in design, and hypothesis driven product development
- Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
- Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
- Experience leading teams through ambiguity, and high stakes trade off decisions
Skills
Benefits
- Pay Range: $179,000—$207,000 USD
- Bonuses, equity, benefits, and Employee Travel Credits may be available
- Reasonable accommodations during recruitment process

About Airbnb
Book accommodations around the world.
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.
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