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General Manager Gibraltar

ARQ· Operations
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Hybrid (Gibraltar)Full-timePosted 3mo ago

About the role

Lead and scale ARQ’s regulated entity in your jurisdiction, owning P&L performance, regulatory compliance, and sustainable user and revenue growth. Act as the accountable executive before regulators while driving revenue and commercial expansion in coordination with global teams.

Responsibilities

  • Own end to end operational management of the regulated entity, including AML, KYC and KYB, fraud, safeguarding, complaints, regulatory reporting, internal controls, and audit readiness
  • Ensure full compliance with local laws, license conditions, and internal policies, maintaining a robust risk management and control framework
  • Manage strong relationships with supervisory authorities, while leading regulatory inspections and audits
  • Own local P&L, driving revenue growth, margin optimization, and improved unit economics
  • Support the global teams with local user acquisition, activation, and retention through local initiatives, including partnerships, PR and distribution channels
  • Act as the voice of the local market, proposing product improvements and coordinating closely with global teams to build scalable processes and support the license expansion

Qualifications

  • 10+ years of experience as a founder or senior operator in a VC backed fintech or regulated financial institution, with full operational and P&L ownership
  • Strong stakeholder management skills with the ability to manage regulators, partners, and high value customers
  • Demonstrated ability to operate in regulated or high scrutiny environments
  • Exceptional organization and ability to navigate complex organizations to extract information and drive decisions
  • High attention to detail and rigorous due diligence mindset
  • Strong analytical capabilities with structured problem solving
  • High ownership mentality, resilience, and proven ability to close outcomes
  • Ability to operate both strategically and hands on in a fast scaling environment

Skills

Required:Regulatory complianceAML/KYC/KYBP&L ownership
Last updated Oct 25, 2026. Interested? Apply on the company site.
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About ARQ

The global financial platform for affluent consumers in the Americas.

ARQ opens the world’s strongest assets and markets to travelers, investors and professionals across the Americas—so they can spend, receive, send and grow their money wherever they are. Formerly known as DolarApp.

FintechCrypto / Web3

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