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Senior/Staff Technical Program Manager - Live Service Operations

Zoox· Program Management Office – PMO
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Hybrid (Foster City, CA)$193k - $267kFull-timePosted 3mo ago

About the role

Senior/Staff Technical Program Manager specializing in live service operations, responsible for translating corporate strategy into detailed technical roadmaps, cross-functional coordination across engineering, manufacturing, software, and operations, and driving end-to-end programs for Zoox’s vehicle platforms and robotaxi live service.

Responsibilities

  • Partner with a wide range of department managers to translate the top-down corporate strategy and milestones into detailed technical roadmaps, timelines, and deliverables
  • Influence key decisions working cross-functionally across engineering, manufacturing, product, operations, and strategy to reach the right outcomes
  • Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments
  • Define and develop new KPIs and other methods to measure performance that best translate progress toward goals
  • Ensure the program goals are aligned with business objectives; build and sustain momentum among cross-functional TPMs and workstreams towards delivering on time and on target
  • Maintain a strong technical understanding of our vehicle platforms, software lifecycle, safety clearance process, and live robotaxi service operations
  • Build deep trust and credibility with technical department managers to steer high-stakes decisions and negotiate trade-offs across competing organizational priorities.

Qualifications

  • BS or MS degree in an engineering discipline or equivalent experience
  • 7+ years of experience in engineering, program management, or management consulting with a focus on product launches
  • Success in driving complex SW/HW integration processes and optimizations, and leading complex cross-functional programs end to end
  • Comfortable leading through ambiguity and enabling teams to perform in this environment
  • Proficient in tools or processes required to manage complex projects (i.e., Gantt chart, risk matrix, Smartsheet, Jira, etc.)
  • Excellent written, presentation, and verbal communication skills are a must, and the ability to create visualizations of KPIs and program risks

Skills

Required:Program managementCross-functional leadershipKPIs and performance measurement

Benefits

  • Zoox offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Zoox

It's Not a Car | Zoox

Zoox is a purpose-built autonomous vehicle designed for riders, not drivers. Learn more about the Zoox robotaxi and the future of ride-hailing.

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