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Strategic Accounts Manager (m/f/d)

Sereact GmbH· G2M
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RemoteFull-timePosted 3mo ago

About the role

We are hiring one of our first Strategic Accounts Managers to own and grow Sereact’s most important customer relationships, drive value realization of AI-powered robotics solutions, and unlock expansion opportunities across Fashion, General Merchandise, E-Grocery, and 3PL customers. This hands-on role combines strategic account management, customer success, and commercial growth in a fast-scaling AI robotics company. Travel up to 50%.

Responsibilities

  • Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion
  • Act as trusted advisor to operational and executive stakeholders
  • Drive customer value realization and ROI through strategic account management
  • Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals
  • Develop tailored go-to-market and account growth strategies, including QBRs and EBRs
  • Partner with Product, Engineering, and Operations to translate customer needs into roadmap input
  • Help build the foundation, processes, and playbooks for Customer Success at Sereact

Qualifications

  • Strong understanding of intralogistics, automation, robotics, or industrial tech
  • Experience managing and growing enterprise or strategic accounts
  • Background in a scale-up or fast-growing environment
  • Proven ability to drive commercial expansion and customer outcomes
  • High technical affinity; engineering background a plus
  • Excellent communication and stakeholder management skills
  • Fluent in English (other languages are a plus)

Benefits

  • Wellpass (gym membership)
  • A motivated team and an open corporate culture
  • Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day
  • Company car: An exclusive mobility offer that accompanies you everywhere
  • Shape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry
  • Attractive remuneration: A competitive salary plus attractive bonus options
  • Career opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About Sereact GmbH

One Brain. Any Robot.

The industrial autonomy platform providing real-world autonomous robotics powered by Vision-Language-Action AI.

CortexHumanoidLensPick and PlacePlatformPutwallReturns HandlingRobotic Putwall
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