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Senior / Staff Technical Program Manager, Fleet Optimization

Zoox· Fleet Operations – Fleet Operations Program Management
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Hybrid (Foster City, CA)$190k - $261kFull-timePosted 3mo ago

About the role

Senior / Staff Program Manager to define and execute strategies that scale Verification & Validation (V&V) operations for Zoox’s fleet, leading cross-functional programs across operations, autonomy, engineering, and product to improve fleet efficiency and software quality.

Responsibilities

  • Lead and coordinate large-scale, highly cross-functional programs spanning Autonomy, Product, Infrastructure, Engineering, and Safety teams to drive measurable improvements in fleet efficiency and software quality
  • Own and drive operational efficiency initiatives that span multiple engineering, field service, and operations teams — identifying bottlenecks, aligning stakeholders, and unblocking downstream execution
  • Partner with System Design & Mission Assurance and other safety teams to gather and pressure-test requirements — bringing a critical lens to ensure what's being asked for is the right thing to build or prioritize
  • Champion the adoption of AI and data-driven tools within operations — including building centralized, multi-source reporting systems that surface actionable intelligence from the field and feed into leadership decision-making
  • Run monthly business reviews (MBRs) with a broad set of stakeholders — synthesizing ground-level signals from market leads and operational locations into clear recommendations on resources, partnerships, and priorities for leadership
  • Define and track the right operational metrics — not just reporting on what exists, but actively shaping what should be measured and why
  • Partner with Finance to support operational and financial planning cycles (OP1, OP2, quarterly R&O), ensuring budgets reflect operational needs accurately and efficiently
  • Lead key efficiency initiatives across our L3 and robotaxi R&D fleets, including improvements in fleet utilization, time-in-autonomy, troubleshooting cycle times, and operational infrastructure
  • Manage program timelines, resources, and deliverables; proactively identify and mitigate operational and programmatic risks
  • Create and maintain program documentation and progress reports for senior leadership

Qualifications

  • Bachelor's degree in Engineering, Operations Research, Operations Management, or a STEM field
  • 10+ years of program management experience, with a strong preference for backgrounds that blend technical depth with operational execution
  • Demonstrated ability to lead large-scale, highly cross-functional programs with significant organizational impact
  • Comfortable operating in ambiguity — able to structure undefined problems, build frameworks from scratch, and drive toward clarity
  • Strong stakeholder management and communication skills across engineering, product, and operations audiences
  • Deeply data-driven — not just tracking metrics but validating them, questioning outputs that don't add up, and pushing back when the data tells the wrong story
  • Proficient with modern AI tools and workflows (e.g., Gemini, Claude, MCP APIs, cloud-based coding environments) and actively applies them to drive operational efficiency and better decision-making

Skills

Required:Program managementStakeholder managementData-driven decision makingAI tools and workflows

Benefits

  • Zoox offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Zoox

It's Not a Car | Zoox

Zoox is a purpose-built autonomous vehicle designed for riders, not drivers. Learn more about the Zoox robotaxi and the future of ride-hailing.

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