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Business Solutions Architect

Endpoint Clinical· Client Services
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Hybrid (Remote UK)£40k - £65kF - Full TimePosted 3mo ago

About the role

The Business Solutions Architect is responsible for the creation and management of the requirements and technical documentation for IRT projects, translating business needs into actionable requirements while aligning business and technical teams.

Responsibilities

  • Demonstrate strong working knowledge of technologies used in life sciences and clinical trial environments, including RTSM platforms.
  • Lead requirements elicitation and documentation for assigned initiatives, translating business needs into clear, actionable, and compliant functional requirements.
  • Facilitate workshops, discovery sessions and process reviews to drive shared understanding of study and system needs.
  • Collaborate with clients to elicit, analyse, and document system requirements, enhancements and changes throughout the study lifecycle.
  • Analyse business processes, data flows, and system interactions to ensure alignment between business objectives and technical solutions.
  • Serve as a subject matter expert on assigned clinical study protocols, supporting studies of moderate to high complexity.
  • Author clear, accurate, and compliant functional specifications for RTSM systems, including randomization, kit lists, integrations and interfaces.
  • Partner effectively with internal teams to advance initiatives through all phases of the development lifecycle.
  • Support UAT planning, execution and defect triage, ensuring timely issue resolution and optimal study designs.
  • Manage requirements changes in line with governance and escalation processes, ensuring traceability and risk awareness.
  • Continuously expand knowledge of Endpoint platforms, processes and offerings as they evolve.
  • Understand and assess the operational and strategic impact of system issues.
  • Apply and reinforce Endpoint processes while supporting client-specific study designs and ongoing maintenance.
  • Collaborate with process owners to improve study maintenance and operational efficiency.
  • Identify risks and issues early, escalating appropriately.
  • Manage system designs across multiple studies and client templates, ensuring consistency and quality.
  • Build trust through transparency and constructive communication.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree or equivalent preferred; appropriate RTSM industry experience may substitute for degree.
  • 2+ years of experience in clinical trials, RTSM/IRT, clinical supply chain, or related life sciences/technology field
  • 2-4 years experience in the life science industry
  • Familiarity with SQL is a plus

Skills

Required:Attention to detailCustomer serviceCommunicationDocumentationStakeholder management
Nice to have:SQL
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Endpoint Clinical

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