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General Manager – Downtown Minneapolis

JETSET Pilates· Management
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Minneapolis, MNFull-timePosted 3mo ago

About the role

JETSET Pilates General Manager responsible for studio performance, growth, and people management; leads by example, develops team, and grows the brand in Downtown Minneapolis. Instructs and participates in studio operations, with a focus on customer experience, metrics, and local partnerships.

Responsibilities

  • Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
  • Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
  • Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
  • Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
  • Ensure all client inquiries, issues, and concerns receive a positive and timely response.
  • Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
  • Create, monitor, and maintain class and staff schedules.
  • Maintain inventory for supplies, retail, and beverages as needed.
  • Plan and host team meetings and social events.
  • Oversee hiring of instructors and studio leads and ensure career growth
  • Drive studio performance on metrics like number of classes, utilization, first visits, and memberships

Qualifications

  • Training program with JETSET Pilates and instructs an average of 8 classes per week.
  • Minimum presence in the studio during class times for a minimum of 25 classes per week.

Skills

Required:Studio operations managementTeam leadership and developmentCustomer service excellenceData analysis and reporting
Nice to have:Local marketing and partnerships
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
Company profileWebsite

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