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General Manager – North Side Chicago

JETSET Pilates· North Side Chicago – Management
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North Side Chicagofull-timePosted 3mo ago

About the role

JETSET Pilates General Manager responsible for studio growth, team development, operations, and people management. Leads by example, undergoes training, and instructs an average of 8 classes per week, with in-studio presence for at least 25 classes weekly.

Responsibilities

  • Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
  • Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
  • Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
  • Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
  • Ensure all client inquiries, issues, and concerns receive a positive and timely response.
  • Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
  • Create, monitor, and maintain class and staff schedules.
  • Maintain inventory for supplies, retail, and beverages as needed.
  • Plan and host team meetings and social events.
  • Oversee hiring of instructors and studio leads and ensure career growth
  • Drive studio performance on metrics like number of classes, utilization, first visits, and memberships.

Qualifications

  • Experience leading a fitness studio or similar operation (inferred from role)
  • Ability to instruct Pilates and undergo JETSET Pilates training program (inferred from role)

Skills

Required:Studio operationsPeople leadershipCustomer service
Nice to have:Data analysis
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
Company profileWebsite

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