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Studio Lead - Santa Clara

JETSET Pilates· Operations
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Santa Clara, CAPart-timePosted 3mo ago

About the role

Studio Lead at JETSET Pilates helps clients and assists instructors, delivering exceptional service and maintaining a welcoming front desk environment. Requires answering phones, handling emails, processing sales, and supporting instructors with opening/closing duties.

Responsibilities

  • Assist in delivering the ultimate boutique fitness experience to every client, every time.
  • Provide the highest level of customer service to all clients and visitors upon arrival.
  • Greet and check-in clients professionally upon arrival and thank them as they leave.
  • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately.
  • Sell memberships and class packages in-person, online, and over the phone.
  • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).
  • Maintain a clean and tidy studio.
  • Process retail sales and restock inventory as needed.

Skills

Required:Customer serviceSalesCRM (AXLE)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
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