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IT Support Technician

SpaceX· Information Technology - Services
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Cape Canaveral, FLfull-timePosted 3mo ago

About the role

IT Support Technician at SpaceX focused on end-to-end IT service delivery for staff, including onboarding, hardware/software deployment, troubleshooting, asset management, and support for high-demand, mission-critical operations.

Responsibilities

  • Provide 1st, 2nd, and 3rd tier support to SpaceX employees.
  • Manage on-site inventory and the total lifecycle of IT assets.
  • Procure, configure and deploy computer hardware and mobile cellular devices.
  • Troubleshoot software and hardware issues, in person and remotely.
  • Configure and troubleshoot desktop, label and large multifunction printers.
  • Network support and troubleshooting, including device connectivity and VLAN configuration.
  • Configure non-traditional network attached devices (production, metrology and test machines) and interface with SpaceX infrastructure.
  • Develop new workflows and solutions with IT engineering groups and other resources to resolve complex issues.
  • Write instructional documentation and explain technical ideas to non-technical audiences.

Qualifications

  • High school diploma or equivalency certificate.
  • 1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
  • Experience supporting Microsoft technologies.

Skills

Nice to have:Mac iOS and Linux environmentsTechnical certificationsAudio-visual equipmentCommunication

Benefits

  • Not specified in the description
Last updated Jul 15, 2026. Interested? Apply on the company site.

About SpaceX

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