Core Crew (Front Desk & Sales) - Cleveland, OH
Cleveland, OH$15Studio Leadership (Part-Time)Posted 3mo ago
About the role
Part-time front desk, administrative and sales support role at solidcore studios, focusing on delivering the CORE client experience and contributing to studio operations and sales.
Responsibilities
- Bringing solidcore’s client experience CORE to life: welcoming clients by name, building community, recognizing milestones, and educating about offers.
- Regularly interacting with clients to assess needs and satisfaction, and responding to requests and concerns promptly.
- Maintaining product knowledge for studio retail operations, including class packages, beverages/towels, and promotions.
- Performing routine client-facing system tasks (new accounts, scheduling/cancelling/rebooking classes, package purchases, and other account needs).
- Communicating studio issues, events, or schedule changes to clients and team.
- Assisting Head Coach Community Manager and Coaches in daily operations and keeping the studio clean.
- Notifying management of complaints or grievances and helping respond appropriately.
- Addressing maintenance or equipment issues visible to clients.
- Following up with client lists in Axle to meet monthly sales quota.
- Responding to client emails.
- Alerting coaches about client milestones and setting up the celebration board.
Qualifications
- High school education, some college preferred
- Part-time hourly position
- Ability to lift up to 30 pounds and walk through all areas of the studio
- Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
Skills
Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detail
Benefits
- $15.00/hour plus opportunities to earn sales commission
- Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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