Senior Business Solutions Engineer, BizTech(LegalTech)
About the role
Senior role embedded in Airbnb’s Legal Technology team within BizTech, responsible for deploying AI-powered tools, legal systems and integrations, and workflow automation to scale and improve the CLO organization’s legal operations.
Responsibilities
- Partner directly with practice group leads, paralegals, and in-house counsel to identify high-value workflow automation and AI integration opportunities.
- Act as the technical DRI for Legal AI tools — from intake through deployment — owning the full lifecycle development within your assigned legal function.
- Build, test, and deploy Legal AI workflows, multi-agent workflows, RAG pipelines, and AI copilots powered by Claude Enterprise. Building MCPs would be add on
- Run discovery workshops and translate business requirements into engineering-ready specifications for internal engineering teams.
Qualifications
- 8+ years of professional experience in Legal Technology, or Enterprise SaaS implementation — preferably in a tech company or law firm technology function.
- Minimum of 2 years of experience demonstrably using AI in workflows and to support customers.
- Proven track record of architecting and building AI-powered applications including multi-agent workflows, retrieval systems, and LLM integrations
- Proven track record in forward-deployed, embedded, or client-centric technical positions.
- Experience researching and implementing custom applications from the Marketplace from research, to design and implementation
- Advanced degree (e.g., MS/MBA) in Business, Computer Science, or related fields preferred.
- Demonstrated experience designing and implementing custom business solutions and integrations using enterprise platforms.
- Skilled at stakeholder engagement and cross-functional collaboration in large global organizations.
- Adept at leading complex projects, simplifying technical concepts, and promoting operational excellence.
- Excellent written and verbal communication skills, especially in critiquing technical designs and leading workshops, and engaging with senior leadership.
- Identifies opportunities for product and process improvements and can lead and implement said improvements, obtaining necessary buy-in from stakeholders and leadership.
Skills

About Airbnb
Book accommodations around the world.
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.
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