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Head of AI Strategists

Mutiny· Operations
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New York City$175k - $225kFull-timePosted 3mo ago

About the role

Mutiny’s Head of AI Strategists leads the managed account book, technical solutions, and team scaling for post-sales AI-driven GTM engagements. In-person role in New York City building playbooks, executive relationships, renewals/expansion, and managing AI strategists.

Responsibilities

  • - The managed book. Onboarding, adoption, retention, and expansion across every managed account at Mutiny. The number is yours.
  • - Technical solutions. Lead the function that supports our most complex customers. Set the bar for what great support looks like and the standard the rest of the team follows.
  • - The playbooks. Take what's working across individual accounts and turn it into something the whole team can use. The infrastructure that lets CS scale without losing the quality customers expect.
  • - Executive relationships. Run EBRs and own the room with CMOs and VPs. The conversations that decide whether the next renewal is a multi-year expansion or a flat one.
  • - Renewals and expansion. Build the case six months before it's due. Adoption and customer health are the leading indicators. Revenue is the lagging one.
  • - The team. Hire, coach, and develop AI strategists as we grow. The ceiling on the book is the ceiling on the team you build.

Qualifications

  • - 5+ years experience in related fields.
  • - In-person in New York City (hybrid/onsite not specified)

Skills

Required:Leadership/People managementExecutive relationship managementAI strategy and solutionsTechnical support/solutions leadership
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About Mutiny

AI Revenue Engine to help sales and marketing teams close large…

Mutiny is an AI Revenue Engine that helps B2B companies unify sales and marketing to break into their most valuable accounts.

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