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Supervisor, Hardware Reliability

SpaceX· Starlink Reliability - Bastrop
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Bastrop, TXPosted 3mo ago

About the role

Supervisor on the Starlink Hardware Reliability team leading technicians and specialists in root causing production failures on Starlink hardware, owning the production root cause lab and driving improvements to enhance product reliability and manufacturing quality.

Responsibilities

  • Lead, mentor, and develop a team of reliability technicians and specialists performing root cause analysis on electrical systems and PCBAs
  • Drive root cause findings into actionable improvements with manufacturing and design teams to reduce failure rates and improve yield
  • Own day-to-day operations of the production root cause lab, including technician scheduling, equipment maintenance, lab organization (5S), and resource planning
  • Develop and implement new processes and tools that improve the team’s ability to efficiently and accurately root cause electrical failures
  • Establish clear priorities across multiple shifts and ensure timely communication of findings and recommendations to production stakeholders
  • Define and track team performance metrics and key indicators, holding the team accountable to measurable outcomes
  • Identify development opportunities for team members that align with both individual growth and Starlink program goals

Qualifications

  • High school diploma or equivalency certificate
  • 3+ years of quality or reliability experience in a manufacturing environment
  • Bachelor’s degree in electrical, mechanical, manufacturing, aerospace engineering, or related technical field
  • Demonstrated experience performing root cause analysis on electrical systems and PCBAs with expertise in diagnosing and resolving issues related to solder joint quality, component failures, and manufacturing/assembly defects
  • Experience training, mentoring, and developing technicians or junior engineers
  • Proven ability to work in a fast-paced, highly iterative environment with rapidly changing priorities
  • Strong track record of influencing cross-functional teams through data-driven analysis and clear communication
  • Demonstrated ability to organize, prioritize, and drive completion of work across a team
  • Experience jumping into ambiguous problems and driving them to resolution
  • Excellent verbal and written communication skills
  • Experience in consumer electronics, aerospace, automotive, or other high-volume hardware manufacturing environments
  • Familiarity with quality management systems (ISO 9001 or equivalent)

Skills

Required:Root cause analysis on electrical systems and PCBAsLaboratory operations managementProcess improvementCross-functional collaborationTeam leadership and mentoringCommunication
Nice to have:Quality management familiarity
Last updated Jul 22, 2026. Interested? Apply on the company site.

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