Senior Associate, FCM
About the role
Senior Associate, FCM supports Coinbase Financial Markets, Inc. across US Futures, Prediction Markets, and Options by managing back-office operations. Owns exception management and operational readiness for new product launches to ensure derivatives infrastructure scales reliably while meeting regulatory expectations.
Responsibilities
- Own exception management across cash, positions, trades, and margin, including triage, investigation, resolution, and implementation of durable fixes
- Lead operational readiness for new product launches, covering UAT/test case design, playbooks, cutover plans, and post-launch stabilization
- Partner with Product, Risk, Compliance, Accounting, and Engineering to design processes, controls, and reporting that scale and meet regulatory expectations
- Establish monitoring and exception reporting frameworks (SLAs, KPIs, dashboards) and run incident triage with clear escalation paths
- Drive root cause analysis and post-mortems, translating learnings into product and process improvements
- Identify and implement automation and tooling to reduce operational friction and manual work
Qualifications
- 5+ years in financial services or fintech operations with FCM, broker-dealer, or listed derivatives experience, emphasizing trade operations, margin, or exception management
- Demonstrated analytical problem-solving in exception-based operations with strong prioritization and escalation judgment
- Product launch and operational readiness experience, including requirements gathering, UAT execution, playbook development, and go-live support
- Effective cross-functional business partnering with Product, Engineering, Risk, and Compliance teams in fast-moving environments
- Working knowledge of listed derivatives characteristics and interest in blockchain/cryptocurrency markets
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
Skills
Benefits
- Medical Plan, Dental and Vision Plan with generous employee contributions
- Health Savings Account with company contributions each pay period
- Disability and Life Insurance
- 401(k) plan with company match
- Wellness Stipend
- Mobile/Internet Reimbursement
- Volunteer Time Off
- Fertility Counseling and Benefits
- Generous Time off/Leave Policy
- The option of getting paid in digital currency

About Coinbase
Buy, sell, and manage cryptocurrencies.
Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use.
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