Technical Account Manager
xAI· Sales
Hybrid (Austin, TX; Bastrop, TX)Full-timePosted 2mo ago
About the role
Technical Account Manager / Solutions Architect to own the technical success of large-scale GPU/CPU compute deployments, leading implementation, integration, and optimization across customer accounts from provisioning to steady-state operations.
Responsibilities
- Apply expertise to large-scale compute system development, including design validation, integration, performance tuning, and optimization.
- Act as the primary technical point of contact for compute infrastructure definition, requirements, and delivery across all customer accounts.
- Lead technical implementation, integration testing, provisioning, and go-live activities for GPU/CPU clusters and supporting infrastructure.
- Provide deep expertise on compute-specific elements including GPUs/CPUs, high-performance networking, data center connectivity, and related systems.
- Handle technical escalations, root-cause analysis, troubleshooting, and drive resolution to ensure SOW and SLA compliance.
- Represent compute systems in cross-functional trades, risk discussions, and issue resolution with internal teams, management, and customers.
- Interface with Hardware, Network, Facilities, Cloud Compute, SRE, and Program Management teams to ensure successful end-to-end delivery.
- Participate in verification testing, performance characterization, reliability assessments, and continuous optimization.
- Support expansion planning, capacity scaling, and new use cases across customer accounts.
- Ensure on-time deliverables, proactive risk mitigation, and overall mission success for all customers.
Qualifications
- Bachelor’s degree in computer science, Electrical Engineering, Computer Engineering, or a related technical discipline.
- 7+ years of hands-on professional experience in large-scale compute, data center, or hyperscale infrastructure environments.
- Experience leading technical implementations involving GPUs/CPUs and high-performance systems
Skills
Required:Bachelor’s degree in relevant technical fieldLarge-scale compute / hyperscale infrastructure experienceGPU/CPU compute deployments
Last updated Oct 14, 2026. Interested? Apply on the company site.
More open roles at xAI
- Supervisor, Child Safety Operations5d agoAustin, TX · Safety
- Security Engineer, Kubernetes5d agoHybrid (Palo Alto, CA; Austin, TX; New York, NY; Washington, DC) · Information Security
- Security Engineer - GRC Sales5d agoInformation Security
- Site Reliability Engineer5d agoHybrid (Memphis/Southaven) · Data Center
- Senior Linux Data Center Technician - Memphis5d agoHybrid (Memphis, TN) · Data Center