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Team Lead, Ground Operations (3rd Shift)

Zoox· Fleet Operations – Base Operations
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Los Angeles, CA$43k - $67kFull-timePosted 2mo ago

About the role

Overnight leadership role responsible for fleet maintenance, rework, and mission readiness during the 3rd shift to maximize vehicle uptime and daytime availability.

Responsibilities

  • Overnight Shift Leadership: Provide direct leadership, coaching, and mentorship to both technical staff and contract personnel during the 3rd shift.
  • Team Development: Recruit, hire, onboard, and train workshop personnel; foster accountability, safety, and continuous improvement.
  • Resource Management: Create and manage schedules, including time-off for employees and contractors.
  • Performance Tracking: Support KPI tracking to measure individual and team performance and provide feedback.
  • Continuous Process Improvement: Identify bottlenecks in overnight workflows and implement lean methodologies.
  • Overnight Maintenance Optimization: Lead vehicle maintenance and rework during low-demand periods to maximize daytime availability.
  • Technical Escalation: Serve as primary escalation point for complex technical issues ensuring quality standards.
  • Data-Driven Operations: Analyze, document, and report fleet data for root cause analysis and reduced downtime.
  • Safety Stewardship: Enforce health and safety policies and maintain orderly, hazard-free workshop conditions.
  • Software Deployment: Ensure correct software/firmware deployment to vehicles for morning operations.
  • Pre-Mission Checks & Ingest: Direct vehicle ingest, conduct pre-mission checks, and ensure readiness checklists for first shift.
  • Logistical Support: Oversee movement and storage of vehicles to ensure seamless shift transitions.
  • Vehicle Operations: Manually drive and maneuver autonomous and auxiliary vehicles when needed.
  • Multi-Site Support: Coordinate operations across multiple sites within the geo as operations scale.

Qualifications

  • 5+ years of hands-on automotive technician experience with 2+ years in people leadership or supervisory roles.
  • Willingness and ability to lead overnight operations (3rd shift).
  • Extensive knowledge of automotive maintenance methods, diagnostics, parts, tools; high proficiency in CAN/LIN, wiring diagrams, and soldering.
  • Ability to quickly learn technical subjects.
  • Excellent written and verbal communication; honest, responsible, capable of translating technical details for cross-functional stakeholders.
  • Strong time management, multitasking, and prioritization in a fast-paced startup environment.
  • Clean driving record; ability to travel locally and nationally (less than 20%).

Skills

Required:Overnight leadership and team managementOperations planning and KPI trackingAutomotive maintenance and diagnostics

Benefits

  • Paid time off (sick leave, vacation, bereavement)
  • Unpaid time off options
  • Zoox Stock Appreciation Rights
  • Amazon RSUs
  • Health insurance
  • Long-term care insurance
  • Long-term and short-term disability insurance
  • Life insurance
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Zoox

It's Not a Car | Zoox

Zoox is a purpose-built autonomous vehicle designed for riders, not drivers. Learn more about the Zoox robotaxi and the future of ride-hailing.

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