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IT Engineer

Thinking Machines Lab· Technical
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New York, NY$190k - $300kfull-timePosted 2mo ago

About the role

Primary IT partner for Thinking Machines Lab's New York office, responsible for onsite IT support, employee lifecycle management, identity and access management, infrastructure as code, office infrastructure and security, A/V and events, device fleet management, cross-office collaboration, and vendor coordination.

Responsibilities

  • New York IT Support: Serve as the primary onsite IT resource for employees in our New York office, providing responsive support and resolving hardware, software, access, network, and workplace technology issues.
  • Employee Lifecycle Management: Own onboarding and offboarding for New York employees, including hardware procurement, device preparation, shipping logistics, account provisioning, and access changes.
  • Identity and Access Management: Administer Okta, including Single Sign-On, application integrations, provisioning, and access management for new and existing services.
  • Infrastructure as Code: Help manage Okta and other SaaS platforms through Terraform and Git-based workflows. Contribute to the team’s broader effort to manage corporate technology systems using repeatable, reviewable, and version-controlled processes.
  • Office Infrastructure and Security: Own the day-to-day operation of the New York office’s technology infrastructure, including ISPs, networking, firewalls, conference rooms, and physical security systems such as door access and cameras.
  • A/V and Events: Set up, maintain, and support conference room technology, hybrid meetings, and company-wide events such as All Hands meetings.
  • Device Fleet Management: Maintain and secure the company’s fleet of macOS devices using MDM, ensuring devices remain compliant, updated, and reliable.
  • Cross-Office Collaboration: Partner closely with the San Francisco IT and Security team on company-wide initiatives, incident response, standards, documentation, and infrastructure improvements.
  • Vendors and Projects: Coordinate with vendors, contractors, and building management on office technology installations, upgrades, and repairs.

Qualifications

  • 5+ years of experience in IT engineering, systems administration, corporate IT, or a similar role.
  • Experience supporting employees and technology infrastructure in an onsite office environment.
  • Strong experience administering identity, SaaS, endpoint-management, and collaboration platforms.
  • Working knowledge of Git and version-controlled operational workflows.
  • Ability to independently own IT operations for the New York office while collaborating effectively with a distributed team.
  • Ability to work onsite Monday through Friday in our New York office.
  • Ability to travel to San Francisco for approximately one week each month.

Skills

Required:IT operations leadershipIdentity and access managementTerraform
Nice to have:GitOpsApple device managementNetworkingDocumentation

Benefits

  • generous health, dental, and vision benefits
  • unlimited PTO
  • paid parental leave
  • relocation support as needed
Last updated Jul 29, 2026. Interested? Apply on the company site.
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About Thinking Machines Lab

Connectionism: Research Blog by Thinking Machines Lab

Thinking Machines Lab is an artificial intelligence research and product company. We’re building a future where everyone has access to the knowledge and tools to make AI work for their unique needs and goals.

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