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Sales Operations Manager (Starlink Channel Sales)

SpaceX· Starlink Enterprise Sales & Account Management
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Hawthorne, CA$110k - $150kFull-timePosted 2mo ago

About the role

Sales Operations Manager responsible for systems, processes, and data to enable scalable and high-performing Starlink reseller channel, including onboarding, co-sell registration, KYC, and pipeline reporting, with collaboration across Channel Sales, Legal, Finance, Compliance, and GTM engineering.

Responsibilities

  • Own reseller portal onboarding operations, tiering workflows, portal readiness, and clean reseller data across CRM and reseller systems
  • Design and operate co-sell registration as part of the tiering approval process
  • Build and run the quarterly channel data collection process to capture KYC and pipeline reporting from resellers; define data submission, validation, storage, and usage in systems/reports
  • Partner with Channel Sales on reseller performance by owning data, reporting, scorecards, and operational insights
  • Define and enforce service levels for portal onboarding, co-sell registration, quarterly KYC/pipeline submissions, and handoffs
  • Collaborate with GTM Engineer and Data Engineer to improve data quality and automate KYC/pipeline inputs
  • Establish success metrics for channel operations and optimize based on feedback
  • Act as trusted advisor on operational bottlenecks, data readiness, and investments to scale indirect revenue and productivity

Qualifications

  • Bachelor’s degree
  • 5+ years of experience in channel operations, reseller operations, sales operations, revenue operations, or related go-to-market function
  • 1+ years of experience owning reseller or channel operational processes such as portal onboarding, registration workflows, PRM/portal operations, or channel data/reporting

Skills

Required:CRM disciplineData analysis and reportingProcess design and optimizationCross-functional collaboration

Benefits

  • Long-term incentives (stock or long-term cash awards)
  • Discretionary bonuses and employee stock purchase plan
  • Comprehensive medical, vision, and dental coverage
  • 401(k) retirement plan
  • Short and long-term disability insurance
  • Life insurance
  • Paid parental leave
  • 3 weeks of paid vacation and 10+ paid holidays per year
  • Paid sick leave per company policy
  • Various discounts and perks
Last updated Jul 29, 2026. Interested? Apply on the company site.

About SpaceX

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