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Sales Operations Manager (Starlink Channel Sales)

SpaceX· Starlink Enterprise Sales & Account Management
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Bastrop, TXfull-timePosted 2mo ago

About the role

Sales Operations Manager responsible for systems, processes, and data to support a scalable reseller channel for Starlink, including onboarding, co-sell registration, KYC, and pipeline reporting, partnering with multiple stakeholders to improve indirect revenue productivity.

Responsibilities

  • Own reseller portal onboarding operations, tiering workflows, portal readiness, and clean reseller data across CRM and reseller systems—so new and existing channel members can work productively without friction
  • Design and operate co-sell registration as part of the tiering approval process, ensuring required information is captured completely and consistently before approval
  • Build and run the quarterly channel data collection process to capture KYC and pipeline reporting from resellers; define how data is submitted, validated, stored, and used in systems and reports with Legal, Finance, Compliance, Sales Operations, and GTM engineering
  • Partner with Channel Sales on reseller performance by owning the data, reporting, scorecards, and operational insights that help Channel Sales manage the channel—without owning reseller performance management or running business reviews
  • Define and enforce service levels for portal onboarding, co-sell registration, quarterly KYC/pipeline submissions, and handoffs across Channel Managers, Sales Operations, Legal, Finance, and Compliance
  • Collaborate with the GTM Engineer and Data Engineer to improve data quality, automate capture of KYC and pipeline inputs, and embed reseller-safe tooling that increases productivity for Channel Sales, Enterprise Sales, and channel members
  • Establish success metrics for channel operations (portal onboarding cycle time, co-sell registration completeness, quarterly KYC/pipeline submission rate and quality, data usability in reports) and continuously optimize based on field and Channel Sales feedback
  • Act as a trusted advisor to channel and enterprise leadership on operational bottlenecks, data readiness, and investments that scale indirect revenue and improve productivity across the channel

Qualifications

  • Bachelor’s degree
  • 5+ years of experience in channel operations, reseller operations, sales operations, revenue operations, or a related go-to-market function
  • 1+ years of experience owning reseller or channel operational processes such as portal onboarding, registration workflows, PRM/portal operations, or channel data/reporting

Skills

Required:Channel operations and data governanceCRM systems (HubSpot or Salesforce)
Last updated Jul 29, 2026. Interested? Apply on the company site.

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