← All roles

Sr. Enterprise Account Manager, Aviation

SpaceX· Starlink Enterprise Sales & Account Management
Apply on company site
Woodinville, WA$135k - $220kFull-timePosted 2mo ago

About the role

Senior Enterprise Account Manager for Starlink Aviation enterprise customers, responsible for end-to-end management from contract signature through activation, onboarding, ongoing account management, retention, and revenue growth with a focus on aviation sector.

Responsibilities

  • Act as the primary point of contact for a portfolio of strategic Enterprise Aviation customers from contract signature onwards, including onboarding, ongoing account management, and long-term retention/growth of relationship and revenue
  • Build relationships with executive stakeholders to identify requirements and manage expectations, driving revenue realization quickly
  • Collect, communicate and champion customer feedback internally to influence and steer programmatic and technical development
  • Deliver impeccable customer service, including efficient acknowledgement and resolution of issues
  • Retain and grow the value of accounts in both hardware and service revenue
  • Act as an extreme owner of assigned accounts to realize forecasted revenue on or ahead of schedule, communicating readiness levels, requirements, schedules and risks
  • Identify and lead implementation of process and system enhancements to improve handoffs and execution across cross-functional teams, evolve the customer experience, or scale the business while balancing resources and headcount

Qualifications

  • Bachelor's degree in engineering or business; OR high school diploma/equivalency certificate and 8+ years of professional business development, program management, sales or account management experience
  • 7+ years of experience in a customer-facing role

Skills

Required:Stakeholder managementCustomer relationship managementContract management
Nice to have:Aviation knowledgeRegulatory familiarity

Benefits

  • Long-term incentives including stock or long-term cash awards
  • Discretionary bonuses
  • Employee stock purchase plan
  • Medical, vision, and dental coverage
  • 401(k) retirement plan
  • short and long-term disability insurance
  • life insurance
  • paid parental leave
  • 3 weeks of paid vacation and 10+ paid holidays per year
  • paid sick leave as per company policy
  • Various discounts and perks
Last updated Jul 29, 2026. Interested? Apply on the company site.

About SpaceX

defense-aero-and-safetysetter-30setter-30-2026-q1wing-list-2026wing-list-2026-giga-stage
Company profileWebsite

More open roles at SpaceX